KATHRYN BARCELO
Wall,USA
Summary
Anti-Money Laundering (AML) Specialist | PNC Bank | July 2021 – Present
• Successfully conducted hundreds of CDD and EDD reviews, ensuring compliance with BSA/AML regulations and mitigating financial crime risks.
• Identified and escalated high-risk accounts, contributing to the prevention of fraud and money laundering activities.
• Assisted in the refinement of investigative procedures, improving efficiency and accuracy in risk assessments.
• Maintained a 100% compliance rate on internal audits by ensuring thorough documentation and adherence to regulatory standards.
Personal Banker | PNC Bank | 2019 – 2021
• Ranked among the top performers in sales and customer retention by identifying client needs and cross-selling financial products.
• Successfully assisted clients in securing loans and opening accounts, driving revenue and customer satisfaction.
• Served as a certified mentor, training and guiding new bankers to meet performance expectations.
Teller Supervisor | PNC Bank | 2017 – 2019
• Led a team to a passing audit, ensuring adherence to operational and security procedures across 12 branches.
• Recognized as an Operations Champion for providing guidance on audits, risk management, and compliance.
• Improved teller performance by implementing training programs, reducing errors and increasing efficiency.
Overview
7
7
years of professional experience
Work History
Detect and Investigation Analyst Lead
PNC BANK
Remote, New Jersey, USA
07.2021 - Current
- Conducted thorough investigations on reports to assess risks and losses.
- Reduces risk associated with fraud and Anti-Money Laundering.
- Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
- Utilized knowledge of AML laws, including BSA, Patriot Act, and US Treasury guidelines
- Assessed compliance with banking laws and reported suspicious entries and actions
- Create and review policies and procedures
- Mentor and train current and new employees
- Create and present informative meetings to support ongoing changes and training
- Conducted Know Your Customer (KYC) procedures, including verifying customer identities, collecting and maintaining accurate client information, and ensuring compliance with regulatory requirements to mitigate financial crime risks
- Self-motivated, with a strong sense of personal responsibility.
- Conduct CDD and Enhanced Due Diligence (EDD) reviews to assess customer risk profiles and ensure regulatory compliance.
Branch Sales and Service Associate
PNC Bank
Asbury Park, New Jersey, USA
06.2019 - 07.2021
- Asked appropriate questions to existing and potential new clients that helps identify investment needs and make recommendations on the importance of meeting with our Financial Advisor
- Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Proactively contacted existing clients with recommendations to help them achieve financial success
- Consistently ensured that existing and potentially new clients needs are met by providing assistance with their lending needs, such as a line of credit on their primary residence
- Help clients come up with a financial plan to meet their goals
- Knowledgeable in credit, loan and consumer account products
- Assisted customers in opening new bank accounts, credit cards, and loan products, providing guidance on available options, explaining terms and conditions, and ensuring a smooth account setup process
Teller Supervisor
Pnc bank
Red Bank, New Jersey, USA
03.2018 - 06.2019
- Manage vault and conducted monthly audits
- Implemented corporate or departmental policies, procedures and services
- Trained and instructed employees in job duties and company policies
- Prepared and issued work scheduled
- Balanced and replenished the ATM
- Monitored and reviewed banking center security procedures, and controlled access to vault and teller cash drawers
- Promoted the bank's products and services by consistently cross-selling
- Assist with coaching and overseeing operations for all branches in the region to ensure a passing score on audits
- Knowledgeable in consumer and business banking products
- Assisted branch with sales, business prospecting and all operational activities during management absence
Education
Criminal Justice
Brookdale Community College
Lincroft, NJHigh School Diploma -
Middletown High Schoo North
Middletown, NJ06.2010
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Team collaboration and leadership
- Attention to detail
- Critical thinking
- Data research and validation
- Risk analysis
- Root-cause analysis
- Report preparation
- Issue identification
- Regulatory compliance
- Audit support
- Tableau software
- Verbal and written communication
- Performance tracking
- Policy improvements
Timeline
Detect and Investigation Analyst Lead
PNC BANK
07.2021 - Current
Branch Sales and Service Associate
PNC Bank
06.2019 - 07.2021
Teller Supervisor
Pnc bank
03.2018 - 06.2019
Criminal Justice
Brookdale Community College
High School Diploma -
Middletown High Schoo North