Kathryn Benjamin
Springfield,MO
Summary
Seasoned investment professional with strong leadership and interpersonal skills. Adds energy and value to organizational quest for excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banking Specialist
TTEC
Springfield, MO
02.2016 - Current
- Researched customer inquiries regarding account balances, interest rates, fees.
- Monitored customer accounts for suspicious activity, including large transfers or irregular patterns of behavior.
- Provided customer service and support to clients regarding banking products and services.
- Assisted in creating new accounts, processed deposits and withdrawals, and maintained accurate records of transactions.
- Resolved problems or discrepancies concerning customers' accounts.
- Performed risk assessments on customers to ensure compliance with anti-money laundering regulations.
Education
BBA -
Allentown Career Institute
Allentown, PA06-1990
High School Diploma -
Emmaus High School
Emmaus, PA06-1978
Skills
- Customer Service
- Fee Calculations
- Regulatory Compliance
- Adaptability and Flexibility
- Pleasant and Personable
- Strong sense of banking ethics
- Adaptability
- Problem-solving abilities
- Organizational Skills
- Professional Demeanor
- Active Listening
- Reliability
- Balance Transfers
- Reliable and Responsible
- Exceptional customer service
- Self Motivation
- Customer service excellence
Affiliations
- Church activates: Serve in food pantry. Serve in Sunday school.
- Making cross stitch wall hangings, diamond art for gifts to people
- reading and study bible, read mysteries
Accomplishments
- recognition of making stuffed animals for the hospital children's ward.
- VBS, Living free class
Certification
- Recertified by USAA Federal Savings Bank who I work 3rd party for
References
References available upon request.
Timeline
Banking Specialist
TTEC
02.2016 - Current
BBA -
Allentown Career Institute
High School Diploma -
Emmaus High School