Kathryn Bongoll
Middletown,CT
Summary
As a dedicated Registered Nurse in the Emergency Department, that possess a solid understanding of critical care and emergency protocols. With over a year of experience in fast-paced environments, with excelling in delivering exceptional patient care while managing multiple priorities. With clinical expertise covers various emergency conditions, including trauma, cardiac, and respiratory issues.
Who is committed to providing compassionate, patient-centered care, ensuring prompt assessments and tailored interventions. Most importantly, strong communication skills foster effective collaboration with interdisciplinary teams, enhancing patient outcomes and improving emergency department efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Department Registered Nurse
Midstate Medical Center
07.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Evaluated patient histories, complaints, and current symptoms.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Administer medications, IV fluids, and blood products as per physician orders and established protocols.
- Perform life-saving interventions, including CPR, defibrillation, and airway management.
- Assist in the stabilization of critically ill patients, including those in shock, respiratory distress, or cardiac arrest.
- Awardee of the Every Moment Matters accolade for the year 2023.
Medication History Technician III
Yale New Haven Hospital
02.2016 - Current
- Company Overview: An upcoming nursing graduate is looking to use acquired skills and knowledge to support the hospital in a nursing role
- Possessing the ability to perform under pressure and having demonstrated experience handling any medical emergency or situation
- Outstanding interpersonal abilities, a commitment to excellence in patient care, and a dedicated worker
- Completing patient's medications histories for all newly admitted patients
- Calling various pharmacies, outpatient physicians' offices and healthcare facilities to verify patient medication lists
- Clarify as many uncertainties as possible utilizing patient and family caregiver information, ambulatory pharmacy records, clinic records, long-term care facility record and information from previous hospital encounters
- Document resolution of discrepancies in the medical record so that the pharmacist or attending provider can review and validate the medication history
- Assisting with interviewing new MHT candidates
- Assist in the training of newly hired employees and Pharmacy interns that rotate throughout the MHT program
- Designed an Audit system for all MHTs and Pharmacy Interns to monitor department workflow
- Instructor for Pharmacy assisted medication reconciliation course (Advanced Pharmacy Practice Student Orientation) at YNHHS
- Possessing the ability to perform under pressure and having demonstrated experience handling any medical emergency or situation
- Outstanding interpersonal abilities, a commitment to excellence in patient care, and a dedicated worker
Certified Pharmacy Technician
Cap Pharmacy
02.2015 - 02.2016
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
Lead Pharmacy Technician
CVS
12.2009 - 02.2015
- Managed between 5-6 Technicians on staff in daily operations
- Implemented pharmacy objectives determined by supervisory team
- Coached, mentored and provided performance feedback to pharmacy technicians
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
Associate of Science (A.S.) - Nursing Candidate
Gateway Community College
New Haven, CT05.2023
Bachelor of Science - Nursing
Capella University
12-2024
Certification - Pharmacy Technician
Southern Careers Institute
San Antonio, TX08.2008
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- IV setup
- Professional bedside manner
- Performing ekgs
- Emergency care
- Patient education and counseling
- Compassion and empathy
- Critical care
Accomplishments
- Presented poster for evidence-based practice in October 2024.
- Graduation of Nurse Residency Program October 2024 from Midstate Medical Center
- Awardee of the Every Moment Matters accolade for the year 2023.
- Annual guest instructor at University of Connecticut for the 2nd and 3rd year pharmacy students; teaching Pharmacy assisted Medication Reconciliation: Utilization of the Marquis Method with YNHHS
- A member of Pharmacy Professional Governance Committee with YNHHS
- A current member of Diversity and Inclusion Council since 01/2020 with YNHHS
Certification
- CPhT (active), 530107010148615, 11/01/24
- Basic Life Support (BLS), American Red Cross, 06/01/23
References
Available upon request
Timeline
Emergency Department Registered Nurse
Midstate Medical Center
07.2023 - Current
Medication History Technician III
Yale New Haven Hospital
02.2016 - Current
Certified Pharmacy Technician
Cap Pharmacy
02.2015 - 02.2016
Lead Pharmacy Technician
CVS
12.2009 - 02.2015
Associate of Science (A.S.) - Nursing Candidate
Gateway Community College
Certification - Pharmacy Technician
Southern Careers Institute
Bachelor of Science - Nursing
Capella University
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