Kate Bracken
East Aurora,NY
Summary
Medical Assistant with experience in dermatology, direct patient care, and healthcare administration. Brings a strong clinical foundation, attention to detail, and experience supporting providers in fast-paced medical settings. Committed to accurate documentation, patient confidentiality, and providing efficient, patient-focused care.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Lenahan Dermatology
Buffalo, NY
12.2024 - Current
- Room and prepare patients for provider visits, including obtaining patient histories, medication and allergy information, and other required clinical information.
- Prepare patient charts and review clinical documentation prior to appointments to ensure providers have necessary information available for patient visits.
- Document accurately and efficiently in Nextech EMR, maintaining complete and timely patient records.
- Assist physicians with dermatologic procedures, including biopsies, while maintaining proper sterile technique.
- Collect, identify, and properly label specimens for laboratory testing and monitor laboratory results to ensure timely follow-up.
- Assist with prescription refill requests and respond to patient telephone calls, identifying clinical needs and directing questions appropriately.
- Prepare and clean examination rooms and medical equipment between patients while maintaining appropriate infection-control practices.
- Sterilize instruments and equipment following established clinical procedures, including autoclaving.
- Maintain adequate supplies in examination rooms and assist with medical supply inventory and stocking.
- Assist providers and clinical staff with routine patient care and respond efficiently to clinical tasks and requests.
- Maintain patient confidentiality and adhere to HIPAA requirements and established clinical policies and procedures.
- Provide professional, courteous patient service while supporting an efficient clinical workflow.
Admissions Coordinator
Crest Manor Living And Rehabilitation
Fairport, NY
06.2023 - 06.2024
- Evaluated clinical information and coordinated admissions for an 80-bed skilled nursing facility, ensuring appropriate patient placement.
- Coordinated patient placement with appropriate clinical teams and communicated admission information across facility departments.
- Coordinated transfer of patients and medical records from hospitals to the skilled nursing facility, serving as a primary point of contact for hospital staff, patients, residents, and families.
- Reviewed patient clinical documentation to determine appropriate placement and communicate relevant information to the receiving medical team.
- Secured prior authorizations from insurance plans to streamline admission process.
- Cultivated relationships with hospital discharge planners and social workers, facilitating smooth patient transitions and referrals.
Kitchen Supervisor
East Aurora Cooperative Market
East Aurora, NY
06.2019 - 06.2023
- Supervised team of 10, ensuring optimal inventory levels, operational standards, and high customer service quality.
- Trained new employees on safety procedures and regulatory requirements, enhancing department operations.
- Managed daily workflow, ensuring adherence to safety and quality standards for consistent operational excellence.
Certified Nursing Assistant
Father Baker Manor
Orchard Park, NY
05.2018 - 05.2019
- Delivered direct patient care and assisted in assessment and management for 8–22 residents, ensuring adherence to care plans.
- Monitored and documented vital signs, promptly recognizing and reporting abnormal findings and changes in condition to facilitate timely interventions.
- Relayed patient observations and concerns to nursing staff, enabling swift responses to changes in patient status.
Education
Associate of Science - Clinical Laboratory Technician
Erie Community College
Buffalo, NY08-2026
High School Diploma -
East Aurora High School
East Aurora, NY06-2010
Skills
Clinical Support
Patient Intake
Vital Signs
Clinical Documentation
EHR/EMR Systems (Epic, PCC, Nextech)
Sterile Technique & Instrument Sterilization
Patient and Provider Communication
Prior Authorizations
HIPAA Compliance
Medical Terminology
Timeline
Medical Assistant
Lenahan Dermatology
12.2024 - Current
Admissions Coordinator
Crest Manor Living And Rehabilitation
06.2023 - 06.2024
Kitchen Supervisor
East Aurora Cooperative Market
06.2019 - 06.2023
Certified Nursing Assistant
Father Baker Manor
05.2018 - 05.2019
Associate of Science - Clinical Laboratory Technician
Erie Community College
High School Diploma -
East Aurora High School