Jeriann Gebke
Bartelso,IL
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Gagen Family Medicine
Trenton, IL
05.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Prepared examination rooms and sterilized instruments for procedures.
- Educated patients on treatment plans and preventive care practices.
- Collected patient vitals and documented medical history accurately.
- Provided administrative support, including filing and insurance verification.
- Collaborated with team members to improve clinic operations and patient care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Processed prior authorization requests for various medical services and treatments.
- Utilized electronic health record systems for tracking authorization status.
- Collaborated with insurance companies to resolve authorization issues promptly.
- Reviewed patient records to verify eligibility and coverage details.
- Communicated with healthcare providers to gather necessary documentation.
- Maintained accurate records of authorization requests and outcomes.
- Educated patients on the prior authorization process and requirements.
Medical Assistant
Clinton County Rural Health Clinic
Breese
12.2022 - 05.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Educated patients on treatment plans and preventive care practices.
- Collected patient vitals and documented medical history accurately.
- Provided administrative support, including filing and insurance verification.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
Lead Phlebotomist
HSHS St. Joseph's Hospital
Breese, Illinois
12.2020 - 05.2022
- Collected blood samples from patients following established safety protocols.
- Assisted in training new phlebotomists on best practices and procedures.
- Maintained accurate patient records and documentation for laboratory analysis.
- Followed hospital policies for infection control and safety measures in all tasks.
- Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case.
- Monitored the inventory of supplies and equipment used for phlebotomy services.
- Provided guidance and support during difficult specimen collections as needed.
Education
Medical Assistant - Medical Assistant
US Career Institute
02.2021 - 05.2021
Phlebotomy - Phlebotomy
Vein Institutes
12.2020 - 02.2021
Carlyle High School
Carlyle, ILSkills
- Prior authorization
- Electronic health records
- Insurance verification
- Patient documentation
- Treatment coordination
- Clinical support
- Medical coding
- Patient scheduling
- Medical terminology
- Benefit coverage
- Vital signs measurement
- Injection administration
- Health safety regulations
- Clinical collaboration
- Time management
- Patient assessments
- Sterilization techniques
- OB/GYN procedures
- HIPAA compliance
- Electrocardiography (EKG)
- Clinical and administrative support
- Preparing specimens and samples
- Professionalism and ethics
- Appointment reminders
- Phlebotomy techniques
- Dementia and Alzheimer's care
- Medical office management
Certification
- Phlebotomy
- Medical assistant
References
References available upon request.
Timeline
Medical Assistant
Dr. Gagen Family Medicine
05.2025 - Current
Medical Assistant
Clinton County Rural Health Clinic
12.2022 - 05.2025
Medical Assistant - Medical Assistant
US Career Institute
02.2021 - 05.2021
Lead Phlebotomist
HSHS St. Joseph's Hospital
12.2020 - 05.2022
Phlebotomy - Phlebotomy
Vein Institutes
12.2020 - 02.2021
Carlyle High School