Kathryn Brooke O'Brien
Phoenix
Summary
With 32 years of dedicated service in the Juvenile Justice System I have an accomplished record of expertise in probation supervision and treatment intervention. My career has been marked by steadfast commitment to rehabilitation and promoting evidence-based practices for youthful offenders. I have demonstrated leadership skills by guiding multidisciplinary teams and fostering a culture of family engagement and effectively managing high-stress situations. My communication skills have been pivotal in building strong relationships with stakeholders, families, law enforcement and community organizations. I am committed to ensuring that all parties involved in the juvenile justice system are engaged, informed and a part of all collaboration that leads to successful outcomes. I have an outstanding work ethic and proven ability to work independently and effectively without direct supervision.
Overview
36
36
years of professional experience
Work History
Lead Contract Compliance Specialist VI
Arizona State Supreme Court/Administrative Office of the Courts
09.2023 - Current
- Promoted to Lead Compliance Specialist while continuing to fulfill previous responsibilities a Compliance Specialist V
- Trained and onboarded new team member in Contract Compliance
- Developed and formalized Vendor Performance Report process
- Developed and formalized Immediate Action Plan for monitoring visits
- Developed and formalized Scope of Work for Contract Compliance Division
- Revised Risk Assessment Tool to enhance the ranking process for vendor monitoring
- Developed and implemented a new report format that streamlined information and stakeholder communication
- Served as a Subject Matter Expert in Probation Supervision for Specialized Caseload Management
- Developed and revised monitoring tools and templates
- Developed and conducted training for the Statewide Probation Conference
- Revised Legal Competency Workbook for Restoration Educators
- Participated in the Juvenile Contract Solicitation process for procurement of Juvenile Probation Treatment Services
- Reviewed and assessed vendor contract applications to ensure compliance with program specifications
- Led and facilitate meetings with external stakeholders
- Led technical support meeting with contracted vendors
- Serving as a liaison for probation supervisors facilitating communication and coordination of treatment services
- Facilitated internal meetings to communicate pertinent information regarding contracts status.
- Maintained knowledge of relevant laws, regulations, and best practices through professional development opportunities and industry research.
Contract Compliance Specialist V
Arizona State Supreme Court/Administrative Office of the Courts
04.2021 - 09.2023
- Monitor and perform program evaluation activities with contracted providers
- Evaluate and assess program effectiveness in accordance with the needs of the stakeholders
- Conduct onsite contract compliance monitoring activities
- Investigate and mediate probation department complaints with contracted treatment providers
- Provide technical assistance to vendors to achieve contract compliance
- Develop contract service specifications
- Assisted in revising Standard Terms & Conditions for contracted vendors
- Assist in curriculum development for the Juvenile Probation Officer Academy
- Present biannual training at the Probation Officer Training Academy
- Subject Matter Expert in Juvenile’s with Sexually Abusive Behaviors
- Work closely with statewide Probation Treatment Supervisors
- Develop and facilitate provider training related to contract specifications
- Attend various Juvenile Justice related conferences
- Developed a monitoring activity schedule to meet departmental timelines
PROGRAM COORDINATOR
Pinal County Juvenile Court Services
02.2021 - 04.2022
- Developed opportunities to promote programs; develops and recommends new or revised program goals
- Evaluate program effectiveness within the county and with external programs
- Advise staff and others to provide technical advice and problem-solving assistance
- Developed correspondence to staff various organizations on program implementations
- Coordinate special programs and supervising interns
- Maintain absolute confidentiality of work-related issues, records and restricted County information
- Consulted on development of specialized programs while participating in stakeholder work group committees
- Participated in the development of Pinal County Collaborative Sex Trafficking Protocol
- Conducted trainings on Human/Sex Trafficking
CROSSOVER CASE SPECIALIST, PROBATION OFFICER
Maricopa County Juvenile Probation Department
01.2014 - 12.2020
- Directly supervises a specialized caseload of youths dually adjudicated in delinquency and dependency cases
- Work directly with community based and inpatient therapeutic placements
- Monitor placements for proper administration of contracted services
- Prepare written court reports and attend all court hearings often providing verbal testimony and recommendations
- Coordinate and attend all child and family team (CFT) meetings for all Crossover Youth to ensure proper services, supervision and treatment are being provided
- Collaborate and work closely with other agencies such as Department of Child Safety (DCS) and behavioral health services
- Work closely with youth to facilitate positive behavior change
- Specialist in Human/Sex Trafficking
Juvenile Sexually Abusive Behavior Specialist, Probation Officer
Maricopa County Juvenile Probation Department
05.1999 - 12.2015
- Directly supervise youth who are on probation supervision with sex offender addendum terms of probation
- Worked within a team environment and supervised assigned surveillance officers providing guidance and leadership within the unit
- Performed investigations, complaints, supervision and monitoring of treatment interventions with community based and inpatient treatment services
- Conducted and executed court ordered arrest warrants and searches of property
- Prepared, administered, and analyzed risk and needs assessments
- Prepared written court reports and appeared at all delinquency hearings providing verbal testimony and recommendations
- Work closely with victims and the county attorney's office to adhere to victim rights laws
SAFE SCHOOLS RESOURCE PROBATION OFFICER
Maricopa County Juvenile Probation Department
06.1997 - 05.1999
- Provided law related education in the classroom and assisted in providing a safe school environment through involvement in school and community events
- Development of lesson plans to provide law related education
- Aided school administration on discipline councils and community resource referrals
- Performed counseling and guidance to youth and their parents on delinquency and incorrigible complaints
- Performed other general probation supervision duties as needed
JUVENILE INTENSIVE PROBATION SUPERVISION OFFICER
Maricopa County Juvenile Probation Department
06.1992 - 05.1997
- Directly supervised youth on Juvenile Intensive Probation (JIPS) and was the lead officer for the team
- Performed investigations, counseling and guidance to youth while monitoring the conduct and compliance on court ordered sanctions
- Provide a wide range of casework services to youth on probation and resourcing community-based services
- Worked extensively with substance abuse related providers and performed random urinalysis testing
- Worked closely with local law enforcement and gang unit
ACTING INTERIM SHIFT SUPERVISOR
Maricopa County Juvenile Detention Services
01.1991 - 06.1993
- Managing daily shift operations of line staff and performing a variety of administrative actions including scheduling, preparing reports, resolving complaints and conducting confinement and corrective action boards with youth
- Responded to inquiries from family members, probation officers, law enforcement and other stakeholders regarding care, treatment, behavior and activities of the detainees
- Advised higher level management of problems or issues to be addressed and provided alternative solutions
- Responded to crisis intervention situations with youth experiencing mental health challenges
- Assisted with the hiring and training of newly recruited detention officers
JUVENILE PROBATION OFFICER DETENTION SERVICES
Maricopa County Juvenile Probation Department
06.1989 - 06.1993
- Supervised and maintained order and safety within the detention facility through positive engagement, rapport building, and crisis de-escalation techniques
- Supervised all youth in a fair and respectful manner
- Responsible for maintaining the safety and security of detained youth in all areas of the detention facility and on facility grounds
- Developed programs to engage youth in meaningful transitional programming to provide skill development
- Intervene with appropriate, fair and ethical corrective disciplinary actions
- Ensure approved restraint techniques are utilized to control and mitigate disturbances
- Performed crisis intervention functions to include counseling, suicide prevention, recognizing abnormal mental health behaviors and takes the appropriate action
- Conducted routine searches of people, clothing, mail and objects capable of concealing contraband
- While assigned to the Transportation Unit responsible for escorting and transferring youth on foot, in vehicles or other forms of transportation outside of the facility
- Established and maintained detailed case files, ensuring accurate and complete documentation of juvenile's behaviors
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, Arizona05.1990
Skills
- Quick learner
- Ability to adapt to new environments
- Critical thinker
- Behavioral science background
- Extensive report writing skills
- Verbal communications skills
- Expertise in legal processes
- Expertise in court processes
- Leadership skills
- Supervisory skills
- Proficient in staff development
- Proficient in training
- Extensive knowledge in juvenile treatment programs
- Contract monitoring
- Auditing
- Project management
- Project coordination
- Ability to foster collaborative relationships
- Proficient in treatment planning
- Proficient in case planning
- Excellent time management
- Trained in Verbal De-escalation
- Firearms Certified
- CPR Certified
- First Aid Certified
- Detention operations experience
- Firearm Training
- Trauma Informed Training
- Electronic monitoring system knowledge
Timeline
Lead Contract Compliance Specialist VI
Arizona State Supreme Court/Administrative Office of the Courts
09.2023 - Current
Contract Compliance Specialist V
Arizona State Supreme Court/Administrative Office of the Courts
04.2021 - 09.2023
PROGRAM COORDINATOR
Pinal County Juvenile Court Services
02.2021 - 04.2022
CROSSOVER CASE SPECIALIST, PROBATION OFFICER
Maricopa County Juvenile Probation Department
01.2014 - 12.2020
Juvenile Sexually Abusive Behavior Specialist, Probation Officer
Maricopa County Juvenile Probation Department
05.1999 - 12.2015
SAFE SCHOOLS RESOURCE PROBATION OFFICER
Maricopa County Juvenile Probation Department
06.1997 - 05.1999
JUVENILE INTENSIVE PROBATION SUPERVISION OFFICER
Maricopa County Juvenile Probation Department
06.1992 - 05.1997
ACTING INTERIM SHIFT SUPERVISOR
Maricopa County Juvenile Detention Services
01.1991 - 06.1993
JUVENILE PROBATION OFFICER DETENTION SERVICES
Maricopa County Juvenile Probation Department
06.1989 - 06.1993
Bachelor of Science - Criminal Justice
Arizona State University
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