KATHRYN CALLAHAN
Pikesville,MD
Summary
Experienced case manager specializing in developing comprehensive care plans and advocating for clients' needs in challenging environments. Adept at crisis intervention and coordinating with multiple service providers for seamless client support. Committed to fostering client autonomy and empowering individuals to achieve wellness goals through effective communication and problem-solving skills. Demonstrated success in guiding clients towards positive outcomes, utilizing a compassionate approach and a proven track record of success.
Overview
5
5
years of professional experience
Work History
Case Manager/Resident Care Coordinator
Tuerk House Inc.
Baltimore, Maryland
04.2024 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Transitioned clients to different providers based on progress or needs.
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Facilitated group sessions and workshops for clients on various topics.
- Provided hands-on and proactive leadership to community services staff.
Peer Support Specialist
Hope House Foundation
Crownsville, Maryland
10.2022 - 03.2024
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Counseled clients on available resources within the community that could help meet their needs.
- Educated clients about mental health conditions, medications and self-care techniques.
Client Advocate
Families in Recovery FRC
La Plata, Maryland
12.2019 - 08.2021
- Recorded and tracked minutes for meetings/sessions
- Acted as a Client Advocate during sessions
- Used expertise to suggest and advise new directives
- Recommended new ways to disperse and implement funding.
- Support clients in maintaining stability in personal life and achieving positive outcomes.
Education
Bachelor of Arts - Social Work
University of Maryland - Baltimore County
Baltimore, MDAssociates Degree in Human Services -
CSM
08.2019
Skills
- Crisis Intervention
- Emotional awareness
- Trauma informed
- Extensive Substance Abuse Knowledge
- Active Listening
- Rapport Building
- Attention to Detail
- Domestic Violence Assistance
- Client Advocacy
- Care Coordination
Timeline
Case Manager/Resident Care Coordinator
Tuerk House Inc.
04.2024 - Current
Peer Support Specialist
Hope House Foundation
10.2022 - 03.2024
Client Advocate
Families in Recovery FRC
12.2019 - 08.2021
Bachelor of Arts - Social Work
University of Maryland - Baltimore County
Associates Degree in Human Services -
CSM