Kathryn Cavins
Ocala,FL
Summary
Detail-oriented worker with a strong record of improving customer satisfaction and operational efficiency as a Stockroom Associate at Kohl's and a Markdowns Associate at TJMaxx. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Markdown Associate
TJX Companies
11.2024 - Current
- Assisted in markdown initiatives to optimize inventory turnover and enhance pricing accuracy.
- Mentored junior associates on markdown processes, ensuring consistent application across departments.
- Achieved timely execution of seasonal clearance events by effectively communicating deadlines and expectations to relevant stakeholders within the organization.
- Supported store leadership with ad-hoc reporting requests relating to markdown performance or specific inventory concerns.l
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Coordinated product displays, enhancing visual merchandising and customer engagement.
- Collaborated with sales team to identify and fulfill customer needs.
Front Desk Receptionist
Fairy Nail & Spa
06.2024 - 10.2024
- Efficiently maintained electronic records using database systems which streamlined access to important documentation.
- Exercised discretion in handling sensitive information while managing confidential documents or phone conversations appropriately.
- Contributed to maintaining an organized workspace by filing paperwork, updating contact lists, and managing mail distribution.
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Stockroom Associate
Kohl's
06.2023 - 06.2024
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Shelved new and returned inventory according to proper storage procedures.
Beauty Advisor
JCPenney
08.2022 - 06.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Barista
Starbucks
06.2016 - 09.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Education
GED -
St. John Lutheran School
OcalaCertification - Radiography
College of Central Florida
OcalaSkills
- Analytical thinking
- Customer experience
- Communication skills
- Task juggling
Timeline
Markdown Associate
TJX Companies
11.2024 - Current
Front Desk Receptionist
Fairy Nail & Spa
06.2024 - 10.2024
Stockroom Associate
Kohl's
06.2023 - 06.2024
Beauty Advisor
JCPenney
08.2022 - 06.2023
Barista
Starbucks
06.2016 - 09.2019
GED -
St. John Lutheran School
Certification - Radiography
College of Central Florida