Kathryn Cracchiolo
New Port Richey ,FL
Summary
Highly motivated and detailed professional seeking challenging opportunities to leverage expertise in customer service, team leadership, and organizational management. I am excited to find a growth-oriented role that utilizes my skills, foster professional development, and promote a work-life balance. As a driven student, mother, and hospitality expert with a passion for people I bring to the table the following:
6+ years of hospitality experience, proven customer service and team leadership skills, excellent organizational management, and adaptability and eagerness to learn.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Anthony's Coal Fired Pizza
Clearwater, FL
08.2020 - 08.2024
- Provided efficient and professional service for food and beverage orders in a high-volume dining environment.
- Delivered menu knowledge and upsold items to enhance guest experiences.
- Ensured cleanliness and organization of tables and silverware throughout shifts.
- Mixed and served beverages as a bartender, assisting guests with drink pairings.
- Trained new servers to maintain high service standards.
- Managed guest orders and ensured accuracy, quality, and timely delivery of food.
Receptionist
Children's Medical Center
Palm Harbor, Florida
09.2023 - 12.2023
- Assisted patients with check-ins, scheduling appointments, and answering inquiries
- Communicated patient concerns with doctors and nurses.
- Organized paperwork, collected co-payments, and maintained a welcoming environment.
- Performed data entry, managed phone calls, and processed payments following company policies
- Maintained confidential filing systems and ensured proper documentation.
Server/Host/Food Runner
World Equestrian Center Stirrups
Ocala, Florida
05.2021 - 06.2022
- Greeted and seated guests, ensuring reservations were managed smoothly
- Assisted in drink and food pairings, and upsold menu items.
- Managed table cleanliness, ensuring adherence to sanitation standards.
- Displayed knowledge of the menu, delivered food promptly, and resolved any guest issues.
Server/Busser/Hostess Manager
Ye Olde Sub and Pizza Pub
Dunnellon, Florida
01.2019 - 07.2020
- Ensured rapid and accurate food delivery, maintained clean tables, and minimized guest wait times.
- Assisted in setting up and restocking the dining area, maintaining a hygienic and efficient service environment.
- Coordinated with the kitchen and staff to optimize service flow and handle guest complaints promptly.
Education
Some College (No Degree) -
Miami Dade College
Miami, FLSome College (No Degree) - Nursing
St. Petersburg College
Clearwater, FloridaHighschool Diploma -
Dunnellon High School
Dunnellon, Florida05.2020
Skills
Customer Service & Guest Engagement
Team Leadership & Training
Time Management & Scheduling
Hospitality & Safe Food Handling
POS Operation & Order Management
Sales Techniques & Upselling
Cash Handling & Check Payment Processing
Menu Presentation & Wine Pairings
High-Volume Dining Service
Attention to Detail & Performance Improvement
Administrative Skills (Data Entry, File Management, Scheduling)
PC Proficient & Documentation and Reporting
Education and Training
true
Timeline
Receptionist
Children's Medical Center
09.2023 - 12.2023
Server/Host/Food Runner
World Equestrian Center Stirrups
05.2021 - 06.2022
Server/Bartender
Anthony's Coal Fired Pizza
08.2020 - 08.2024
Server/Busser/Hostess Manager
Ye Olde Sub and Pizza Pub
01.2019 - 07.2020
Some College (No Degree) -
Miami Dade College
Some College (No Degree) - Nursing
St. Petersburg College
Highschool Diploma -
Dunnellon High School