Kathryn Damon
Bluefield,WV
Summary
I am a highly motivated employee who takes the utmost pride in her work. I pay very close attention to detail and enjoy working in a high energy environment. I believe that customer service is of the utmost importance.
Overview
19
19
years of professional experience
Work History
Transportation Driver
AASC
Cedar Bluff, VA
08.2023 - Current
- Operated various transportation vehicles to deliver goods efficiently and safely.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted in loading and unloading participants in a safe manner.
- Coordinated efficient routes to avoid delays and optimize schedules.
CNA
Communicare Nursing and Rehabilitation
Princeton, WV
03.2020 - 07.2023
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for each patient.
- Monitored vital signs and reported any changes to nursing staff promptly.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Trained new nursing assistants on best practices in patient care and facility policies.
CNA
Mercer Nursing and Rehabilitation
Bluefield, WV
04.2016 - 12.2020
- Documented patient progress accurately in electronic health records, enhancing communication among staff.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
First Assistant Store Manager
Cato Fashions
Bluefield, VA
02.2013 - 03.2016
- Led daily store operations to ensure optimal customer experience and sales performance.
- Trained and mentored staff on product knowledge, sales techniques, and customer service standards.
- Implemented inventory management processes to maintain stock levels and reduce shrinkage.
- Analyzed sales trends to develop strategies for increasing revenue and enhancing promotional efforts.
- Collaborated with management team to create a positive work environment focused on employee engagement.
- Oversaw visual merchandising initiatives to enhance store appearance and attract customers effectively.
- Evaluated staff performance regularly, providing constructive feedback to foster professional growth and development.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Collaborated with Store Manager to develop targeted sales initiatives to increase revenue growth.
Quality Support Associate
Rescare Homecare
Princeton, WV
10.2006 - 01.2013
- Assisted in managing behavioral challenges through positive reinforcement techniques and conflict resolution strategies.
- Developed nurturing relationships with individuals to foster emotional well-being and social skills development.
- Advocated for individual's needs within multidisciplinary teams, ensuring appropriate accommodations and resources were provided.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Promoted effective communication between individuals with special needs, their peers, and educators through active listening and clear expression of ideas.
Education
High School Diploma -
Graham High School
Bluefield, VA01-2000
Timeline
Transportation Driver
AASC
08.2023 - Current
CNA
Communicare Nursing and Rehabilitation
03.2020 - 07.2023
CNA
Mercer Nursing and Rehabilitation
04.2016 - 12.2020
First Assistant Store Manager
Cato Fashions
02.2013 - 03.2016
Quality Support Associate
Rescare Homecare
10.2006 - 01.2013
High School Diploma -
Graham High School