Kathryn Delgadillo
Menifee
Summary
Operations leader with extensive experience at Amazon, recognized for enhancing workflow efficiency and maintaining strict safety protocols through effective problem-solving and lean process improvements. Proven track record of driving operational success and fostering a motivated workforce in fast-paced environments. Strong communication skills contribute to a collaborative team atmosphere.
Overview
8
8
years of professional experience
Work History
Dock Clerk/ PA
Amazon NIXD POC3
02.2025 - Current
- Managed inbound flow from scheduling appointments to receiving products, ensuring timely processing.
- Coordinated carriers, transportation teams, and dock personnel to facilitate seamless operations.
- Oversaw planned inbound arrivals, ensuring carrier compliance and effective buffer management.
- Led dock personnel in maintaining operational standards and safety protocols.
- Communicate clear instructions to associates, promoting safety and motivation in work areas.
- Ensured inventory accuracy through effective operations in receiving product and unloading trucks.
Operations Supervisor
The Moret Group
04.2021 - 02.2025
- Oversaw daily operations, including inventory, small parcel, and value-added services, assigning tasks and monitoring progress.
- Managed teams of up to 30 associates across departments to achieve daily operational goals.
- Implemented process improvements to enhance operational performance and minimize waste.
- Enhanced standard operating procedures to increase safety and productivity.
- Conducted training sessions for new hires and cross-trained employees for policy compliance.
WH Operations Lead
NFI Industries
12.2020 - 04.2021
- Managed daily operations to ensure efficient workflow and timely deliveries.
- Coordinated with drivers to enhance replenishment processes and resolve discrepancies promptly.
- Trained new team members on lean process improvements to achieve departmental objectives.
- Supervised warehouse activities, ensuring accuracy in inbound and outbound logistics.
Fulfillment Associate
Amazon FC ONT2
03.2018 - 06.2020
- Executed pick-pack operations to ensure timely order processing and accuracy.
- Problem solved. Analyzed fulfillment issues to uphold customer commitments.
- Resolved shipment issues while maintaining quality control standards.
- Collaborated with team members to enforce safety protocols in a secure work environment.
Education
Bachelor's of Science - Psychology
Western Governor's University
Millcreek, UT03-2028
Associate of Arts - English
Crafton Hills Community College
Yucaipa, CA12-2017
High School Diploma - undefined
Cajon High School
San Bernardino, CA05-2013
Skills
- Shipping logistics and inventory management
- Operational efficiency and safety compliance
- Microsoft Office Suite proficiency
- Onboarding support and organization
- Prioritization and problem solving
- Effective communication skills
- Customer service excellence
- Loading and unloading
- Adaptability and flexibility
Timeline
Dock Clerk/ PA
Amazon NIXD POC3
02.2025 - Current
Operations Supervisor
The Moret Group
04.2021 - 02.2025
WH Operations Lead
NFI Industries
12.2020 - 04.2021
Fulfillment Associate
Amazon FC ONT2
03.2018 - 06.2020
Associate of Arts - English
Crafton Hills Community College
High School Diploma - undefined
Cajon High School
Bachelor's of Science - Psychology
Western Governor's University