Kathryn Dotson

Manage a team of Hospice patients from admission to discharge.

• Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
• Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.

• Conducted thorough patient assessments, identifying potential health concerns and facilitating timely interventions.
• Improved patient satisfaction by providing efficient and comprehensive care during office visits.

• Improved patient well-being by providing compassionate and attentive personal care services.

• Performed eligibility assistance, case management, referrals or related function.
• Performed Interqual Criteria