KATHRYN E. BARTLETT
Moorestown,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Bell Service Dispatch (Disney College Program)
The Walt Disney Company
Lake Buena Vista, FL
01.2025 - 05.2025
- Assign luggage deliveries by operating a computerized dispatch system and direct bellmen
- Greet guests upon arrival at the resorts
- Handle and store customer luggage
- Answer guest calls and respond to service requests
- Complete assigned tasks with little or no supervision
Server
Friendly's Ice Cream
Marlton, NJ
01.2021 - 11.2021
- Received guest complaints and responded in line with company policy
- Communicated with guests regarding special requests, allergy issues and other dietary restrictions
- Anticipated customer and restaurant needs by constantly evaluating environment
- Adapted to shifting restaurant demands throughout busy shifts
- Maintained knowledge of current menu items, ingredients, and preparation methods
- Took customer orders accurately and efficiently, ensuring satisfaction.
- Maintained cleanliness of dining area, ensuring a pleasant environment for customers.
- Collaborated with team members to manage high-volume service during peak hours.
Barista
Moorestown Nutrition
Moorestown, NJ
08.2021 - 10.2021
- Engaged customers during peak hours to foster a lively, enjoyable atmosphere
- Managed lines and crowd flow during peak hours by providing quick, efficient service.
- Welcomed new customers, shared specials, and accurately took drink orders
- Conducted timely table check-ins to ensure customer satisfaction with food and beverage needs
- Operated cash registers and credit card machines to cash out customers
- Cleaned counters, machines, utensils, and seating areas daily
Education
Bachelor of Arts - Psychology, Criminal Justice
Saint Joseph's University
Moorestown, NJ 08.2022 - 12.2026
High School Diploma -
Moorestown High School
Moorestown, NJ 09.2018 - 06.2022
Skills
- Customer service
- Communication
- Teamwork
- Time Management
- Problem-Solving
- Conflict resolution
- Leadership
Community Service
- Saint Joseph's University Weekly Service- Samuel Gompers's Elementary School Tutoring
- Appalachian Service Project (ASP) - Salyersville, KY
- Noah's Ark Children's Center - Moorestown, NJ
- Rotary Youth Leadership Awards (RYLA) - Monmouth University
- Moorestown High School Interact Club
Activities
- Saint Joseph's University Weekly Service- Samuel Gompers's Elementary School Tutoring
- Appalachian Service Project (ASP) - Salyersville, KY
- Noah's Ark Children's Center - Moorestown, NJ
- Rotary Youth Leadership Awards (RYLA) - Monmouth University
- Moorestown High School Interact Club
Timeline
Bell Service Dispatch (Disney College Program)
The Walt Disney Company
01.2025 - 05.2025
Bachelor of Arts - Psychology, Criminal Justice
Saint Joseph's University
08.2022 - 12.2026
Barista
Moorestown Nutrition
08.2021 - 10.2021
Server
Friendly's Ice Cream
01.2021 - 11.2021
High School Diploma -
Moorestown High School
09.2018 - 06.2022