Dynamic lead server with a proven track record in team leadership and exceptional customer service. Skilled in training and mentoring staff to enhance guest satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Lead Server
Koji
01.2025 - 08.2026
Led team in delivering exceptional customer service during peak dining hours.
Trained and mentored new servers on menu knowledge and service standards.
Managed closing procedures, ensuring accurate cash handling and inventory control.
Collaborated with kitchen staff to streamline order delivery and enhance guest satisfaction.
Server
Sant Ambroeus
06.2024 - 09.2024
Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
Assisted in menu knowledge and wine pairings to enhance guest satisfaction.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area to comply with health standards.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Baker
Sweet Magnolias
06.2022 - 04.2024
Trained new staff on baking techniques, safety protocols, and kitchen equipment usage.
Monitored inventory levels to ensure adequate supply of ingredients while minimizing waste.
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.