KATHRYN GLOVER
New Orleans,LA
Summary
I am currently active in college, pursuing opportunities to present myself as more experienced and widen my work skills towards my education and career goals.
Overview
8
8
years of professional experience
Work History
Member Engagement Specialist
YMCA Of The Highlands
07.2023 - 01.2024
- Developed and implemented strategies to increase member engagement through surveys, polls, and feedback forms.
- Assisted with onboarding new members by providing information about the organization's offerings.
- Drafted content for newsletters, flyers, emails, blogs, and other communications materials to promote membership benefits and opportunities.
- Conducted outreach activities including phone calls, webinars, online chats, and face-to-face meetings with members to build relationships and encourage participation in programs.
- Maintained up-to-date records of all member interactions in a centralized database system.
- Developed marketing strategies based on corporate objectives and market trends.
Youth/Multi-Program Assistant
New Orleans Recreation Development Commission
03.2022 - 05.2023
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Analyze financial activities of department to ensure budget is met.
- Coordinate and supervise year round large scale events and summer camp
- Ensure NORD Commission partners are up to date with all requirements
- Input and scan data in city network for audit.
- File and organize physical files.
- Visit and communicate with summer camps partner to ensure campers safety
- Complete work orders and check request
- Community social engagement thought front desk, applications, and appointments
- Conduct Interviews
Customer Service Specialist
Autozone
03.2021 - 03.2022
- Maintain organized store and front corner
- Ensure customer satisfaction for all vehicle needs
Cashier/Product Specialist
Robert Fresh Market
01.2021 - 03.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered customer questions and provided store information.
Mache Artist
Blaine Kern Studios Paper, Blaine Kern Studios Inc
06.2019 - 07.2019
- Filed paperwork after art was finished
- Assigned the task of going through the process of correcting mistakes made by the foam sculptors and CNC machines
- Prepping the sculpture of the clear coat resin
- Fed raw materials into gluing, coating, and slitting rollers via manual and automated methods to achieve desired production speeds
YouthForce Nola Intern
YouthForce Nola
05.2019 - 07.2019
- Completed 60 hours of soft-skills and professionalism training
- Communicated bi-weekly with YouthForce staff via email, phone call, and in-person meetings throughout the summer
Musical Engineer
07.2017 - 07.2019
- Met with clients and discussed options for music and particular songs for each special event
- Called out to guests via microphone, encouraging dancing and participation in upbeat songs at weddings and other celebrations
- Maintained the organization of music and media libraries
Junior Instructor
St. Joseph Educational Program
05.2016 - 07.2019
- Collaborated with the head instructor to monitor classes and students’ needs
- Developed and organized lessons and provided instruction to students
Junior Counselor
Cover Kids
06.2017 - 08.2018
- Engaged children provided instruction to them in arts and crafts, cultural arts, sports activities, games, and field trips while maintaining a safe environment
- Diversified recreational offerings by building and overseeing activity schedule
- Enforcing class setting rules for a more stable learning environment
Education
Some College (No Degree) - Computer Aided Design And Drafting
Delgado Community College
New Orleans, LASome College (No Degree) - Mechanical Engineering
University of New Orleans
New Orleans, LADual-enrollment - Engineering (Pre-Engineering)
University Of New Orleans
New Orleans, LA05.2020
Dual-enrollment - Engineering (Pre-Engineering)
New Orleans Career Center
New Orleans, LA05.2020
High School Diploma -
Orleans Charter Science And Mathematics High School
New Orleans, LA05.2020
Skills
- Autodesk Inventor - Certified User, May 2019
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Software testing
- Organizational skills
- Problem resolution
- Multitasking
- Project planning
- Design and analysis
Timeline
Member Engagement Specialist
YMCA Of The Highlands
07.2023 - 01.2024
Youth/Multi-Program Assistant
New Orleans Recreation Development Commission
03.2022 - 05.2023
Customer Service Specialist
Autozone
03.2021 - 03.2022
Cashier/Product Specialist
Robert Fresh Market
01.2021 - 03.2021
Mache Artist
Blaine Kern Studios Paper, Blaine Kern Studios Inc
06.2019 - 07.2019
YouthForce Nola Intern
YouthForce Nola
05.2019 - 07.2019
Musical Engineer
07.2017 - 07.2019
Junior Counselor
Cover Kids
06.2017 - 08.2018
Junior Instructor
St. Joseph Educational Program
05.2016 - 07.2019
Some College (No Degree) - Computer Aided Design And Drafting
Delgado Community College
Some College (No Degree) - Mechanical Engineering
University of New Orleans
Dual-enrollment - Engineering (Pre-Engineering)
University Of New Orleans
Dual-enrollment - Engineering (Pre-Engineering)
New Orleans Career Center
High School Diploma -
Orleans Charter Science And Mathematics High School
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