Kathryn Gromatzky
Brentwood,USA
Summary
Professional server with over 8 years experience in the industry, who is looking to hone her craft and expand upon her existing skillset.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Firebirds Wood Fired Grill
04.2024 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new servers on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining attention to detail.
Server
Uncle Julios
01.2019 - 03.2024
- Multi-task efficiently in a fast-paced environment, handling multiple tables simultaneously with accuracy and professionalism
- Upsell menu items and beverages to increase sales and enhance the guest experience
- Maintain clean and organized work stations, adhering to all food safety and sanitation guidelines
To-Go Specialist/Server
Olive Garden Italian Kitchen
10.2015 - 10.2018
- Efficiently process and pack to-go orders ensuring accurate items, and condiments are included
- Provide exceptional customer service by addressing guest inquiries, taking orders promptly, and ensuring orders are completed in a timely manner
- Managed daily cash flow by checking out all servers/bartenders, and completing the associated paperwork
Education
Undeclared BS-University Parallel -
Columbia State Community College
Franklin, TN05-2021
Bachelors - Pre-Med
Whitman College
Walla Walla, Washington01-2015
High School Diploma -
The Blake School
Minneapolis, MN06-2014
Certification
- 5 Year Server Permit May 2022
- State of Tennessee Alcoholic Beverage Commission
- Serv Safe Food Handlers Permit July 2023
- National Restaurant Association
Languages
Spanish
Timeline
Server
Firebirds Wood Fired Grill
04.2024 - Current
Server
Uncle Julios
01.2019 - 03.2024
To-Go Specialist/Server
Olive Garden Italian Kitchen
10.2015 - 10.2018
Bachelors - Pre-Med
Whitman College
Undeclared BS-University Parallel -
Columbia State Community College
High School Diploma -
The Blake School