Kathryn Harrison
Oklahoma City,OK
Summary
Kathryn is a dependable employee with over ten years of customer service experience. She commits to growing within positions by taking on new responsibilities and managerial roles. Kathryn uses honest upselling, helping customers feel confident and comfortable.
Overview
11
11
years of professional experience
Work History
Server
Red Rooster
Oklahoma City, USA
05.2025 - Current
- Deliver high-quality, attentive service in a fast-paced upscale casual dining environment.
- Communicate menu details, daily specials, and ingredient information to guide guest selections.
- Provide food and beverage pairing recommendations to enhance guest dining experiences.
- Collaborate with team members in a tip-pooling service model to ensure seamless support for all tables.
- Perform opening and closing duties including dining room setup, cleaning, and task completion checklists.
- Maintain a clean, organized restaurant environment in accordance with health and safety standards
- Coordinate effectively with kitchen and front-of-house staff to ensure smooth operations.
Communication Specialist
Sage Wellness
Oklahoma City, USA
09.2020 - 05.2025
- Built authentic relationships over time that kept customers coming back for years, earning the responsibility of becoming the communications specialist.
- Curated and maintained lists of customers for marketing new products.
- Reached out to new and existing customers for customer experience and product satisfaction.
- Medical card renewals for new and existing customers, making the process quick and straightforward.
Retail Associate
Whole Foods Market
Oklahoma City, USA
09.2015 - 09.2020
- Trained and excelled in 3 different departments, taking on added responsibilities while employed. Bakery, Front of House, and Grocery.
- Had a natural talent for face-to-face customer interactions.
- Part of a small specialty team that created and made recipes.
Education
Oklahoma City Community College
Oklahoma City, OKSkills
- Quick Learner
- Adaptive
- Organized
- Works well with others
- Great listener
- Positive attitude
- Reliable
- Willing to grow within
- Well-liked by customers and co-workers
Timeline
Server
Red Rooster
05.2025 - Current
Communication Specialist
Sage Wellness
09.2020 - 05.2025
Retail Associate
Whole Foods Market
09.2015 - 09.2020
Oklahoma City Community College