Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kathryn Heintz

Berlin,MD

Summary

Detail-oriented and reliable candidate with a strong background in customer service, administrative support, and front desk operations. Experienced in managing high-traffic environments, maintaining accurate records, and providing exceptional service to clients and students.

Overview

5
5
years of professional experience

Work History

Sales Associate

B Boutique
05.2022 - 02.2023
  • Delivered excellent customer service in a fast-paced retail environment
  • Operated POS system, managed inventory, and processed transactions accurately
  • Assisted with floor organization, product displays, and loss prevention measures

Crew Member

McDonald's
01.2021 - 08.2021
  • Provided prompt and courteous service while working at the counter
  • Followed company procedures to ensure food safety and cleanliness standards
  • Balanced speed and accuracy under pressure to maintain order efficiency

Receptionist/Assistant Dance Instructor

Dance Sensations Dance Studio
08.2018 - 03.2020
  • Managed front desk operations: answered phones, scheduled appointments, and maintained client records
  • Handled class registrations and processed payments with accuracy and discretion
  • Maintained a clean and organized environment and ensured timely communication with students and parents
  • Developed strong interpersonal skills while instructing and managing groups of children and adults

Education

Bachelor of Arts - Theatre And Performance

SUNY Purchase College
Purchase
05-2025

Skills

  • Data entry & record keeping
  • Customer service & front desk experience
  • Organization & time management
  • Communication (written and verbal)
  • Confidentiality and attention to detail
  • Familiarity with scheduling, documentation, and handling inquiries

Timeline

Sales Associate

B Boutique
05.2022 - 02.2023

Crew Member

McDonald's
01.2021 - 08.2021

Receptionist/Assistant Dance Instructor

Dance Sensations Dance Studio
08.2018 - 03.2020

Bachelor of Arts - Theatre And Performance

SUNY Purchase College

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