Kathryn Hoffman
Winchendon,MA
Summary
Multi skilled equestrian and animal professional with a proven track record at Hyridge Farm, and SJ riding camp. Excelling in client interaction and team collaboration. Developed engaging programs that enhanced visitor experiences and ensured safety protocols. Recognized for customer service and problem-solving skills, contributing to successful event logistics and fostering positive relationships with clients and colleagues.
Overview
19
19
years of professional experience
Work History
Assistant and Pony Handler
Hyridge Farm and Giddy up Pony Rides 2
Winchendon, MA
06.2023 - Current
- Assisted in organizing and coordinating pony rides for events, ensuring smooth operations.
- Provided customer service, addressing inquiries and enhancing visitor experience.
- Supported farm management by maintaining cleanliness and organization of animal areas.
- Collaborated with team members to implement safety protocols for guests and animals.
- Adapted to various roles during peak times, demonstrating flexibility in task execution.
- Contributed to event planning efforts, assisting in logistics for community gatherings at the farm.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Supported senior management to make business decisions
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Maintained inventory of supplies and equipment, ensuring readiness for daily activities.
- Volunteered to help with special projects of varying degrees of complexity.
Central Park Horseback Trail Guide
The Carriage House 49th St NYC
New York, NY
11.2015 - 08.2016
- Led guided trail tours on horseback, ensuring participant safety and engagement throughout excursions.
- Developed educational content on local flora and fauna to enhance guest experience.
- Assisted in planning and coordinating outdoor activities, adapting routes based on weather conditions.
- Trained new guides on safety protocols and best practices for effective trail management.
- Promoted environmental awareness through interactive discussions during guided experiences.
- Enhanced guest experiences by providing informative and engaging trail tours.
- Provided first aid assistance when necessary, applying appropriate care measures until professional help arrived if needed.
- Increased visitor satisfaction by promptly addressing concerns or questions about trail conditions, wildlife sightings, or historical points of interest.
- Participated in local environmental initiatives such as trail clean-ups and habitat restoration projects, demonstrating commitment to protecting natural resources.
Therapeutic Riding Instructor
Self Employed Services
Westport, CT
10.2013 - 06.2014
- Developed individualized therapeutic riding programs tailored to clients' unique needs.
- Instructed riders in equestrian skills, fostering confidence and improving physical coordination.
- Conducted safety assessments for riding activities to ensure client well-being and compliance.
- Collaborated with healthcare professionals to integrate therapeutic goals into riding sessions.
- Monitored rider progress and adjusted programs based on observed improvements or challenges.
- Instructed riders on proper horse care techniques, instilling a sense of responsibility and respect for animals.
- Ensured rider safety by maintaining a clean, organized environment and adhering to strict safety protocols during sessions.
- Increased student progress by regularly tracking and assessing individual performance during lessons.
- Enhanced rider confidence by providing tailored therapeutic riding sessions and personalized lesson plans.
Horseback Riding Instructor
Sj Ranch Riding Camp
Ellington, CT
06.2007 - 09.2013
- Instructed horseback riding techniques, ensuring rider safety and comfort.
- Developed lesson plans tailored to individual student skill levels.
- Assisted in organizing camps, enhancing participant engagement and enjoyment.
- Provided feedback on rider performance, fostering skills improvement and confidence.
- Mentored junior instructors, sharing best practices and teaching methodologies.
- Implemented safety protocols during riding sessions, reducing incidents and ensuring compliance.
- Evaluated student progress regularly, adjusting lessons to meet evolving needs and abilities.
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Ensured rider success by providing thorough instruction on proper riding form, equipment usage, and horse handling techniques.
- Improved student horsemanship skills through personalized instruction and hands-on demonstrations.
- Coordinated group activities such as trail rides or competitions, fostering camaraderie among students of various skill levels.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Adapted lesson plans according to weather conditions or facility limitations, ensuring productive use of available resources and time slots.
- Cleaned and maintained facility with Number horses and adhered to veterinary visit schedule, feeding routines, and cleaning practices.
- Delivered exceptional customer service to parents and riders, leading to high satisfaction rates among clientele.
- Evaluated rider progress through regular assessments, providing constructive feedback for continuous improvement.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
- Mentored junior staff members, sharing industry knowledge and best practices in horseback riding instruction.
- Developed strong relationships with clients, resulting in repeat bookings and positive word-of-mouth referrals.
- Fostered a supportive learning atmosphere by addressing individual rider concerns and answering questions thoroughly.
- Collaborated with other instructors to create consistent teaching methods across all programs offered at the riding facility.
- Increased student retention rate with engaging lesson plans tailored to individual learning styles.
- Contributed to stable management, ensuring a clean and organized environment for both horses and students.
- Implemented creative approaches to teaching equestrian theory, incorporating multimedia presentations when appropriate.
Assistant Veterinary Technician
VCA Hospitals
Shelton, CT
10.2009 - 01.2011
- Assisted veterinarians in administering medications and performing routine procedures.
- Monitored animal health, documenting vital signs and behavioral changes accurately.
- Prepared surgical instruments and maintained sterile environments for procedures.
- Provided compassionate care to animals, ensuring comfort during examinations and treatments.
Education
High School Diploma -
Becker Collage
Worcester, MASkills
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Relationship building
- Problem-solving
- Basic mathematics
- Multitasking and organization
- Client interaction
- Online research
- Positive and professional
- Customer service
References
Stephanie Daly
Owner and operator of Hyridge Farms and Giddy up pony ride 2
978 790 4115
More references available upon request
Timeline
Assistant and Pony Handler
Hyridge Farm and Giddy up Pony Rides 2
06.2023 - Current
Central Park Horseback Trail Guide
The Carriage House 49th St NYC
11.2015 - 08.2016
Therapeutic Riding Instructor
Self Employed Services
10.2013 - 06.2014
Assistant Veterinary Technician
VCA Hospitals
10.2009 - 01.2011
Horseback Riding Instructor
Sj Ranch Riding Camp
06.2007 - 09.2013
High School Diploma -
Becker Collage