Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kathryn Hughes

Tampa

Summary

Dynamic and dedicated professional with experience as a Full Service Shopper at Instacart, recognized for achieving high customer satisfaction through efficient order fulfillment and quality selection. Skilled in multitasking and maintaining professionalism, I excel in fast-paced environments while ensuring safety and accuracy in all tasks.

Overview

2026
2026
years of professional experience

Work History

Full Service Shopper

Instacart
  • Organized completed orders in labeled, temperature-appropriate storage for customer pick up.
  • Achieved high satisfaction ratings by promptly fulfilling orders and selecting quality items.
  • Reviewed orders for accuracy and compliance with purchase-by dates prior to pick up.
  • Monitored customer orders to locate requested items and tracked changes via app.
  • Collaborated with customers to understand order requirements and service expectations.
  • Memorized store layouts and planograms to optimize order fulfillment routes.
  • Streamlined checkout processes by effectively organizing purchases on conveyor belt and utilizing digital payment options.
  • Delivered groceries in timely manner

Food Delivery Driver

Uber Eats
12.2020 - Current

Food Delivery Driver

DoorDash
05.2020 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Medical Assistant

Dr. Pautler
09.1989 - 10.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Medical Assistant

Dr. Adler
07.1984 - 08.1989
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Education

Certified Personal Trainer -

National Academy of Sports Medicine
Arizona City, AZ

Registered Medical Assistant - Medical Assistant

Tampa College
FL
06.1984

Skills

  • Multitasking efficiency
  • Professional demeanor
  • Safe lifting practices
  • Adaptability to change
  • Physical stamina

Accomplishments

Hillsborough county school volunteer

Elementary Sunday school teacher

Timeline

Food Delivery Driver

Uber Eats
12.2020 - Current

Food Delivery Driver

DoorDash
05.2020 - Current

Medical Assistant

Dr. Pautler
09.1989 - 10.2020

Medical Assistant

Dr. Adler
07.1984 - 08.1989

Full Service Shopper

Instacart

Certified Personal Trainer -

National Academy of Sports Medicine

Registered Medical Assistant - Medical Assistant

Tampa College