Kathryn Hummel
Anamosa,Iowa
Summary
Unit Coordinator with talents in administrative coordination and patient support. Effective at handling fast-paced work to coordinate files and supplies for efficient unit operations.
Overview
32
32
years of professional experience
Work History
Emergency Department Unit Coordinator
Mercy Iowa City
Iowa City , IA
03.2018 - Current
- Answer the phones and direct calls
- Answer the call lights and direct staff to each room
- Register and manage the patient admission and discharge for the unit
- Receive physician requests and consult specialists and arrange for follow up if applicable
- Coordinate all behavioral transfers by calling other facilities and seeking appropriate placement
- Coordinate patient transfers between units and other facilities.
- Document all required information pertaining to the transfer process
- Maintained accurate records and documentation for all patients in the unit.
- Provided support and guidance to nursing staff on patient care issues.
- Act as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Schedule transportation for patients upon discharge if applicable
- Schedule patients for tests and treatment
- Order supplies for the unit.
- Implement strategies to improve quality outcomes and customer satisfaction levels.
- Identify opportunities for process improvements within the unit.
Radio/911 Emergency Telecommunicator
Linn County Sheriff’s Office
Cedar Rapids , Iowa
10.2015 - Current
- Questions callers to determine their locations, and the nature of their problems to determine type of response needed
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures
- Record details of calls, dispatches, and messages
- Enter updates, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles
- Maintain access and security of, highly sensitive materials
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notifications.
Radio/911 Emergency Telecommunicator
Area Ambulance
Cedar Rapids , Iowa
02.2013 - 10.2015
- Responsible for responding to calls for emergency and non-emergency assistance and in dispatching law enforcement, fire, or rescue units
- Transmits and receives coded and conventional messages; differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required
- Enters unit response and data into (CAD) database.
Emergency Department Unit Coordinator
Mercy Medical Center
Cedar Rapids , Iowa
07.2010 - 01.2013
- Perform clerical duties, greets visitors, answers call lights, assists with physician requests, coordinate and facilitate the patient care process from arrival to discharge
- Order tests; laboratory, x-rays, cardiopulmonary tests/screenings
- Compose and coordinate patient’s admissions within the hospital as well as transfer requests to other acute specialty Hospitals
- Work in correlation with the Nursing Shift Supervisor on duty to ensure all patient care plans are expedited in a timely manner.
Communication Distribution Coordinator
ITA Group, Inc.
West Des Moines , Iowa
08.2005 - 05.2010
- Plan and Prepare Proposals/Communication Campaigns for New/Existing Business, Manage Distribution of Marketing Kits, Education of Co-workers and Customers on Postal Regulations, Provided Excellent Customer service, Active participant in Quality Control process, Proficient in Word, Excel, Outlook and Publisher.
Account Executive
Mailroom Inc./ Mail Services LC.
Urbandale , Iowa
07.2000 - 06.2005
- Solicit New Business, Manage Internal/External Accounts, Educated Customers on Postal Regulations, Prepare Proposals for New and Existing clients, Provide Customer Support
New Business Coordinator
Locust Street Securities
Des Moines , Iowa
12.1998 - 06.2000
- Set-up New Accounts, Provided Customer Service to all Incoming calls, Informed and Reviewed Customers regarding Compliance to Securities Industries.
Unit Coordinator for Medical Surgical Unit
Iowa Methodist Medical Center
Des Moines , Iowa
02.1992 - 12.1998
- Transcribed Physician orders, Scheduled Procedures, Coordinated Referrals, Organized and Assigned Patient Rooms, Answered Patient Call lights, Assigned patients for each member of Nursing Team, Data Entry and Managed Reports for Computerized Payroll system, Team Leader/Support for each phase of Computerized Charting.
Education
Human Services classes -
Kirkwood Community College
01.1991
Unit Coordinator Certificate -
Des Moines Area Community College
Diploma -
Anamosa Community High School
Skills
- Staff Scheduling
- Patient Flow
- Charting
- Appointment Scheduling
- Supply Inventory
- Medical Terminology
- Process Improvements
- Paperwork Processing
- Workflow Coordination
- Patient Registration
Timeline
Emergency Department Unit Coordinator
Mercy Iowa City
03.2018 - Current
Radio/911 Emergency Telecommunicator
Linn County Sheriff’s Office
10.2015 - Current
Radio/911 Emergency Telecommunicator
Area Ambulance
02.2013 - 10.2015
Emergency Department Unit Coordinator
Mercy Medical Center
07.2010 - 01.2013
Communication Distribution Coordinator
ITA Group, Inc.
08.2005 - 05.2010
Account Executive
Mailroom Inc./ Mail Services LC.
07.2000 - 06.2005
New Business Coordinator
Locust Street Securities
12.1998 - 06.2000
Unit Coordinator for Medical Surgical Unit
Iowa Methodist Medical Center
02.1992 - 12.1998
Human Services classes -
Kirkwood Community College
Unit Coordinator Certificate -
Des Moines Area Community College
Diploma -
Anamosa Community High School
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