LINDA MANNING-INGRAM
Conyers,Ga
Summary
Healthcare professional skilled in patient documentation and staff scheduling, with a commitment to HIPAA compliance. Demonstrates adaptability and reliability in various roles, ensuring seamless patient care and efficient operations. Strong background in enhancing communication and service delivery within healthcare settings.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Emergency Department Unit Secretary
Piedmont Rockdale Hospital
Conyers, GA
11.2023 - Current
- Greeted visitors warmly at Emergency Department reception, providing directions and necessary information to create a welcoming environment.
- Answered phones promptly and professionally, efficiently routing calls to enhance communication within the facility.
- Ensured accurate documentation of patient information, maintaining HIPAA compliance to protect patient privacy.
Unit Clerk
Park Place Rehabilitation
Monroe, GA
03.2024 - 06.2025
- Coordinated staff scheduling, including last-minute callouts and shift swaps, to ensure continuous patient care coverage.
- Tracked attendance, hours worked, and vacation requests, ensuring adherence to staffing policies.
- Developed master shift calendars aligning staff availability, requested time off, and budget constraints.
Certified Medication Technician
Holbrook Decatur
Decatur, GA
10.2022 - 11.2023
- Ensured compliance with federal and state laws for handling controlled substances, safeguarding patient safety and legal standards.
- Documented medication dosages and administration times, ensuring accurate medication management for patient care.
- Observed patients, documented changes, and responded to calls or signals, addressing patient needs promptly and effectively.
Admission Director
Rosemont at Stone Mountain
Stone Mountain, GA
12.2022 - 09.2023
- Coordinated admissions and bed management with departments and staff to ensure effective progress.
- Acted with urgency to enhance and manage census and premium mix.
- Managed inquiry calls from hospitals and families to collect vital information for admissions.
- Ability to clinically review all referrals.
Certified Nursing Assistant
ManorCare Rehab Center Decatur/ProMedica Senior Care
Decatur, GA
11.2017 - 01.2023
- Measured patient vital signs, ensuring accurate recording of body temperature, blood pressure, and heart rate to monitor health status.
- Assisted patients with personal hygiene tasks, promoting comfort and dignity while fostering a respectful environment.
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments to support health standards.
Admissions Coordinator
North Decatur Health Rehabilitation Center/Harborview Decatur
Decatur, GA
03.2019 - 11.2022
- Tracked and responded to incoming hospital referrals using Allscripts and fax, ensuring compliance with company policies and timely processing.
- Completed scanning, uploading, and filing of pre-admission paperwork, adhering to state and federal guidelines for documentation accuracy.
- Coordinated with business office to facilitate proper billing and ensure availability of required services for incoming patients.
Health Information Coordinator
North Decatur Health and Rehabilitation Center
Decatur, GA
02.2017 - 03.2019
- Maintained organized database of patient information, integrating demographics, medical history, insurance coverage, and treatment outcomes for comprehensive record-keeping.
- Interpreted and coded medical data, digitized files, and reviewed incomplete medical records to ensure accuracy and compliance.
- Provided training on HIPAA regulations and other relevant laws governing healthcare information management.
Certified Nursing Assistant
North Decatur Health and Rehabilitation Center
Decatur, GA
12.2007 - 02.2018
- Delivered direct patient care, supporting bathing, feeding, and grooming to enhance comfort and dignity.
- Facilitated daily living activities and personal hygiene to promote patient independence and well-being.
- Developed individualized care plans based on assessment findings for each resident.
- Ensured compliance with HIPAA regulations to protect sensitive medical and personal information.
Education
High School Diploma -
Christian Metropolitain School
Atanta05-2013
Skills
- Patient care support
- Healthcare coordination
- Emergency protocols
- Patient documentation
- Medical records management
- Insurance Verification
- Billing coordination
- Medical coding
- Epic
- EMR Systems
- Administrative support
- Staff scheduling
- Customer Service
- HIPAA compliance
- Typing
- Client relations
Certification
Certified Nursing Assistant, CPR Certification, Certified Medication Tech
Timeline
Unit Clerk
Park Place Rehabilitation
03.2024 - 06.2025
Emergency Department Unit Secretary
Piedmont Rockdale Hospital
11.2023 - Current
Admission Director
Rosemont at Stone Mountain
12.2022 - 09.2023
Certified Medication Technician
Holbrook Decatur
10.2022 - 11.2023
Admissions Coordinator
North Decatur Health Rehabilitation Center/Harborview Decatur
03.2019 - 11.2022
Certified Nursing Assistant
ManorCare Rehab Center Decatur/ProMedica Senior Care
11.2017 - 01.2023
Health Information Coordinator
North Decatur Health and Rehabilitation Center
02.2017 - 03.2019
Certified Nursing Assistant
North Decatur Health and Rehabilitation Center
12.2007 - 02.2018
High School Diploma -
Christian Metropolitain School