Work Preference
Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Nicole Addington
Open To Work

Nicole Addington

Administrative Assitant/Office Manager
Saint Joseph,MO

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Emergency Department Unit SecretaryOffice ManagerAdministrative AssistantCustomer Service RepresentativeMedical Receptionist

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Saint Joseph, MOKansas City, MO
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Summary

Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Emergency Department Unit Secretary

NKC Health
North Kansas City, Missouri
12.2019 - 11.2025
  • Coordinated effective communication between medical staff and patients to enhance care delivery.
  • Managed patient admissions and discharge paperwork in emergency department for seamless processing.
  • Utilized electronic health record systems for accurate data entry and retrieval.
  • Prioritized tasks to ensure timely patient care and efficient department operations.
  • Collaborated with multidisciplinary staff to improve patient care and response times.
  • Organized incoming phone calls and messages, directing inquiries appropriately.
  • Prepared daily reports on patient volume and staffing needs for management review.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information.

Office Manager

Royal Trucking Company
Kansas City, Missouri
08.2015 - 12.2019
  • Managed office inventory and placed supply orders to maintain operational readiness.
  • Maintained organization of office space to support efficiency and professionalism.
  • Developed and implemented policies to enhance operational efficiency across departments.
  • Supervised staff, organized schedules, and delegated tasks effectively.
  • Coordinated communication among staff, vendors, and clients for seamless operations.
  • Tracked invoices and payments to ensure accurate accounts receivable and payable.
  • Guided new employees through training on office procedures and company protocols.
  • Performed bookkeeping duties including bank statement reconciliation and journal entries.

Education

Some College (No Degree) - Nursing Practice

Metropolitan Community College
Kansas City, Missouri, MO

Skills

  • Electronic health records management
  • Patient admissions and care coordination
  • Data entry accuracy
  • HIPAA compliance
  • Task prioritization
  • Office management
  • Communication organization
  • Staff supervision
  • Problem solving
  • Attention to detail
  • Healthcare software proficiency
  • Professionalism and ethics
  • Medical terminology expertise
  • Patient confidentiality
  • BLS certification
  • Critical thinking skills
  • Microsoft Office Suite proficiency

References

References available upon request.

Certification

Certified Nursing Assistant

Timeline

Emergency Department Unit Secretary

NKC Health
12.2019 - 11.2025

Office Manager

Royal Trucking Company
08.2015 - 12.2019

Some College (No Degree) - Nursing Practice

Metropolitan Community College

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Nicole AddingtonAdministrative Assitant/Office Manager