Dedicated administrative professional with 30 years of successful experience in a fast-paced emergency room setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
30
30
years of professional experience
Work History
Emergency Department Unit Secretary
Sacred Heart Medical Center, Peace Health
06.1993 - Current
Answered telephone calls to offer emergency department information, answer questions, and direct calls to staff.
Prepared and processed patient referrals and transfer requests.
Placed new supply orders, managed inventory and restocked clerical spaces.
Greeted visitors and initiated triage processes for patients to streamline patient flow.
Answered phone calls and messages for 55 emergency physicians.- Emergency medical facility, and handling patient inquiries.
Received and routed laboratory results to correct clinical staff members.
Answered Police and Ambulance radio calls for incoming patients and schedule room for placement.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
High School Diploma -
Grossmont Junior College
San Diego, CA
06.1964
Skills
Insurance Verification
Medical Terminology
Medical Billing
Invoice Preparation
Referral Verification
Electronic Recordkeeping
Data Entry
Patient Scheduling
Documentation Review
Medical Records Verification
Documentation and Recordkeeping
Patient Health Information Access
Customer Service
Patient Referral
Collaboration and Teamwork
Calendar and Appointment Management
Scheduling Tests and Procedures
Adaptable and Flexible
Supply Ordering
Administrative Support
Office Coordination
Clerical Support
Epic Systems
Inventory Management
Timeline
Emergency Department Unit Secretary
Sacred Heart Medical Center, Peace Health
06.1993 - Current
High School Diploma -
Grossmont Junior College
Similar Profiles
Jillian FordJillian Ford
Inpatient Psychiatric RN, Admission Coordinator, Charge RN at Sacred Heart Medical Center Behavioral Health UnitInpatient Psychiatric RN, Admission Coordinator, Charge RN at Sacred Heart Medical Center Behavioral Health Unit
IV Therapy Specialist at Sacred Heart Medical Center and Children's HospitalIV Therapy Specialist at Sacred Heart Medical Center and Children's Hospital