Case Manager
United Health Care Group, Maryland Heights MO
Phoenix, AZ
08.2015 - 12.2020
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Educated clients about mental health conditions, medications and self-care techniques.
- Participated in professional development activities related to case management best practices.