Managing teams of technical personnel and business subject matter experts using Agile methodology Familiar with full Software Development Life Cycle (SDLC) using JavaScript, Microsoft, and .NET Suite Extensive experience in data management and analysis in various clinical and laboratory environments
Overview
30
30
years of professional experience
Work History
Senior Health Informaticist
Utah Department of Health and Human Services
12.2017 - 08.2025
Provided informatics support for Chronic Disease epidemiologists and managed the EDX (Electronic Data Exchange) team for infectious diseases.
Managed the Laboratory Information Management System (LIMS) at the State Health Laboratory and led of team of developers and subject matter experts.
Managed day-to-day operations, working efficiently and productively with all team members, especially during the COVID epidemic, working flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions, including which version of LIMS to use for COVID analysis. This decision resulted in over 50% reduction of transmission errors and HIPAA violations
Information Management Supervisor
ExtendHealth/OneExchange
11.2013 - 12.2017
Supervised a team responsible for developing and maintaining intranet resources, resulting in a user-friendly platform that improved access to information and supported more efficient call center operations.
Led the creation of a tracking and ticketing system to manage customer issues, resulting in improved accountability, faster response times, and more effective issue resolution.
Identified root causes of low team performance and inefficiencies. Developed action plans, delivered targeted training, and applied appropriate discipline, resulting in improved team performance and cohesiveness.
Knowledge Engineer
Masstron Medical, Inc.
05.2005 - 11.2013
A devices requiring FDA approval lacked a standardized quality control and assurance process, risking delays and compliance issues. I was tasked with establishing a robust QC/QA system to meet regulatory requirements, resulting in improved testing accuracy, streamlined compliance with FDA standards, and enhanced device usability.
Developed software tools to enable real-time data collection and statistical analysis in order to verify proper function of laboratory equipment, including Mass Spectrometers and Pulse Oximeters.
Key contributor throughout model design, data analysis, and validation processes, requiring the collaboration with cross-functional teams to ensure scientific integrity.
Application Engineer
Wells Fargo Mortgage
11.1995 - 05.2005
The mortgage head office and its branches required a reliable system to manage and control critical documents across multiple locations. I was tasked with developing both a robust backend and user-friendly interface to support secure and efficient document handling. Delivered a fully functional document control system that improved operational efficiency, enhanced document traceability, and supported consistent compliance across all locations.
(Option B) Developed a secure document control system with backend databases and user interfaces, improving efficiency, traceability, and compliance across mortgage head office and branches.
Designed and built web interfaces and backend databases using extensive SQL and internet scripting languages to support real-time data access and reporting resulting in a functional and scalable web-based reporting system that improved data accessibility, reporting accuracy, and user experience.
Education
Master of Science - Medical Informatics
University of Utah
01.2014
Master of Science - Computer Information Systems
University of Phoenix
01.2004
Bachelor of Science - Electrical Engineering
University of Utah
01.1989
Skills
Clinical Data Protocols: HL7 (version 2 and FHIR), LOINC, SNOMED, and ICD-10
Analytics: SQL, Excel (VBA), and R Also experience with Python, Tableau, and GitLab
Health Workforce Policy Analyst at Utah Department of Health and Human ServicesHealth Workforce Policy Analyst at Utah Department of Health and Human Services
Healthcare Customer Service Representative at Utah Department Of Health And Human ServicesHealthcare Customer Service Representative at Utah Department Of Health And Human Services