Swathi Mutteni
Lynnwood,WA
Summary
Dynamic and experienced healthcare professional with a robust background in health informatics, health information management, leadership, and dentistry. Highly motivated individual dedicated to advancing innovation and enhancing efficiency in healthcare delivery. With dental surgery and health informatics expertise, leveraging clinical experience and informatics skills to drive transformative change in healthcare delivery and management is a natural progression. Known for a proactive approach to problem-solving and a commitment to excellence, a passion for integrating technology and best practices to optimize patient care outcomes is evident. Prepared to contribute dynamic leadership and a forward-thinking mindset to any team or organization committed to advancing healthcare quality and accessibility.
Overview
8
8
years of professional experience
Work History
Internship
Signature Smiles Modern Dentistry
12.2022 - 03.2023
- Devised and implemented processes and procedures to streamline operations.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Reduced appointment no-shows by proactively contacting clients to confirm attendance or reschedule as needed.
- Collaborated with team members to optimize scheduling efficiency, leading to improved overall staff performance.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
- Analyzed scheduling patterns to identify trends and areas for improvement in theappointment booking process.
Dental Assistant
Smile Island Dental
10.2018 - 10.2019
- Proficiently utilized EagleSoft software for streamlined treatment planning and insurance claims, enhancing dental office efficiency and accuracy
- Demonstrated familiarity with dental office management practices, including appointment scheduling and patient records management
- Demonstrated foundational knowledge of dental office operations, actively contributing to improved workflow and patient satisfaction, enhancing overall operational efficiency, and fostering greater patient contentment within the practice.
Office Administrator
MG Family Dentistry
12.2017 - 06.2018
- Ensured regulatory compliance within the dental practice by implementing new procedures and equipment and comprehensive patient consultations
- Developed and maintained monthly reports to track compliance metrics, resulting in heightened operational efficiency and elevated patient satisfaction levels.
Associate General Dentist
Shine Dental Care
12.2014 - 01.2017
- In private practice, provided comprehensive dental care, including diagnosis, treatment of diseases, orthodontics, and implant oversight. fostered patient trust and achieved positive outcomes
- Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
- Performed cosmetic dentistry services including teeth whitening, veneers, crowns, bridges, increasing patient confidence in their smiles.
- Maintained accurate patient records, documenting treatments provided and any necessary follow-up care needed.
- Implemented efficient digital record-keeping systems, leveraging data management expertise, to enhance the accessibility and accuracy of patient information
- This improved operational efficiency and streamlined patient information retrieval
- Applied informatics principles to analyze treatment planning processes, optimize workflow efficiency and patient care coordination, improving treatment outcomes, and enhancing patient satisfaction
- Collaborated with dental software developers to customize electronic health record (EHR) systems. These solutions improved practice efficiency, data accuracy, and patient care delivery by 40%.
- Created individualized treatment plans to maintain or restore oral health of patients.
Education
Master of Health Informatics And Health Information Management -
University of Washington
Seattle, WashingtonBachelor of Dental Surgery -
Dr NTR University of Health Sciences
Vijayawada, Andhra PradeshSkills
Electronic Health Records Clinical data management Microsoft Office Suite Tableau Power BI SQL Healthcare standards: HL7, FHIR, LOINC, SNOMED CT, CPT, ICD-10 Communication Leadership Treatment Planning Records Management Insurance Billing Office Administration Customer Service Clinical Support Relationship Building Document Management Patient Education Taking Medical and Dental Histories Dental terminology knowledge HIPAA Electronic Charting Patient Recordkeeping Dental Billing Medical Charting Oral Health Assessments Certified in CPR Patient data gathering Supply Ordering Patient Relations Patient Flow Management Teamwork and Collaboration Data Entry Data Verification OSHA Regulations Knowledge Patient Scheduling Regulatory Compliance Patient Care Coordination
Leadership
Dental Camp Organizer, Khammam, India.
- Coordinated dental camps for students and staff.
Event Planner/Volunteer, Suryapet, India.
- Educated underserved patients on the importance of oral health, tooth brushing techniques, tobacco cessation, and the dangers of fluoride toxicity.
Timeline
Internship
Signature Smiles Modern Dentistry
12.2022 - 03.2023
Dental Assistant
Smile Island Dental
10.2018 - 10.2019
Office Administrator
MG Family Dentistry
12.2017 - 06.2018
Associate General Dentist
Shine Dental Care
12.2014 - 01.2017
Master of Health Informatics And Health Information Management -
University of Washington
Bachelor of Dental Surgery -
Dr NTR University of Health Sciences
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