Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Hi, I’m
Kathryn Monroe
Grand Ledge,MI
Summary
Overview
11
years of professional experience
3
years of post-secondary education
Work History
Joann Fabric & CraftsLansing, MI
Store Manager
11.2017 - Current
Job overview
- Efficient in upper management skills and tasks
- Perform and supervise daily procedures and different projects
- Monitor and help team members when needed
- Train new employees
- Provide customer focused service, assisting them with requests and inquiries
- Traveled to help other locations when in need
- Manage bank deposits, balancing point of sale drawers and safe
- Handled any minor or major customer issues
- Cross trained in all departments
Spare Time EntertainmentLansing, MI
Head Bartender/Server
08.2016 - 07.2017
Job overview
- Responsible for making sure that the bar area was always properly stocked
- Assisted in running the bar and serving the lanes and arcade
- Was also bartender for private events
- Ensure all food items are prepared to the highest of standards
- Cleaned and organized the whole premises.
Roadhouse Bar & Grill, Pizza Hut WingstreetJackson, MI
Bartender/Server, Opener/Closer, Hostess/Server
04.2013 - 08.2016
Job overview
- Assisted in planning and promoting all events
- Bar inventory before and after every shift
- Trained new employees
- Excelled in communicating with all employees, management and customers
- Ability to multitask in various areas of establishment during busy shifts while maintaining a positive and friendly attitude
01.2013 - 04.2013
Job overview
- Greeted customers with a friendly attitude and smile
- Seated them accordingly
- Bussed tables/kept up clean dining environment
- Answered telephone and in person inquiries about menu items and promotions
- Relayed food and drink orders quickly and accurately
- Server
Giglio's Italian RestaurantJackson, MI
Food prep
08.2012 - 01.2013
Job overview
- Maintained clean and welcoming environment for guests
- Exceedingly knowledgeable on all food and drink items
- Excelled at up-selling
- Kept a hospitable and friendly attitude throughout the day
- Skills
- 4+ years experience in serving and bartending
- Strong leadership and organizational skills
- Friendly, positive and outgoing personality
- Communicates well with others
- Able to work independently, and in a team environment
- Key Holder (2 years)
- Customer Service (9 years)
- Upselling
- Restaurant Experience
- Host/Hostess
- Cash Handling
- Food Safety
- Kitchen Experience
- Management
- Retail management
- POS
- Assistant manager experience (1 year)
- Leadership
- Store Management Experience
- Busser
- Planograms
- Retail Sales
Education
The Da Vinci Institute Jackson
Diploma from General
09.2006 - 05.2009
University Overview
Skills
Relationship building and management
undefinedAdditional Information
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Store Manager
Joann Fabric & Crafts
11.2017 - Current
Head Bartender/Server
Spare Time Entertainment
08.2016 - 07.2017
Bartender/Server, Opener/Closer, Hostess/Server
Roadhouse Bar & Grill, Pizza Hut Wingstreet
04.2013 - 08.2016
01.2013 - 04.2013
Food prep
Giglio's Italian Restaurant
08.2012 - 01.2013
The Da Vinci Institute
Diploma from General
09.2006 - 05.2009
Similar Profiles
Aprilrose BerryAprilrose Berry
CASHIER at Joann Fabric & CraftsCASHIER at Joann Fabric & Crafts
Naisha CooksNaisha Cooks
Forklift Operator at Joann Fabric And CraftsForklift Operator at Joann Fabric And Crafts
Kenneth SeitzKenneth Seitz
SFS Picker/Packer at Joann Fabric And CraftsSFS Picker/Packer at Joann Fabric And Crafts