Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Kathryn Moore

Sanford,NC

Summary

Customer-focused Food Service Cashier with a proven track record in enhancing customer retention and ensuring food safety at esteemed establishments such as Cracker Barrel. Skilled in POS system operation and cash handling, achieving significant improvements in service quality through effective communication and teamwork. Known for high productivity, maintaining cleanliness standards, and delivering exceptional customer service consistently. Possesses strong attention to detail, time management abilities, and a commitment to providing positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Cracker Barrel
Sanford, NC
12.2023 - Current
  • Informed customers of daily specials and signature menu items.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Checked food before serving it to customers.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Served food and beverages to patrons and confirmed complete orders.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Cashier

Piggly Wiggly Supermarket
Sanford, NC
08.2023 - 10.2023
  • Answered customers' questions and provided information on store procedures or policies.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed other duties as assigned by management.
  • Collected payments and provided accurate change.

Cashier

Yarborough's Restaurant
Sanford, NC
02.2023 - 08.2023
  • Communicated effectively with team members to ensure smooth operation of kitchen activities.
  • Helped in receiving and organizing food delivery supplies.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Managed POS register to complete customer transactions.
  • Processed telephone orders, reviewing and verifying information for accuracy.

Food Service Cashier

Arbys Resturant
Sanford, NC
03.2022 - 06.2022
  • Greeted customers and provided prompt, friendly service.
  • Operated POS systems correctly when completing transactions.
  • Maintained a clean work area at all times.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Provided change to customers as needed.
  • Frequently communicated with other team members to ensure smooth operations.

Education

High School Diploma -

Lee County High School
Sanford, NC
05-2024

Some College (No Degree) - Nursing

Lee County Community College
Sanford, NC

Skills

  • Food hygiene
  • Customer retention
  • POS system operation
  • Customer service
  • Drawer balancing
  • Menu memorization
  • Stock rotation
  • Cooking
  • Food safety
  • Excellent customer service
  • Cleanliness standards

Languages

English
Full Professional

Affiliations

  • painting
  • cooking
  • reading

References

References available upon request.

Timeline

Server

Cracker Barrel
12.2023 - Current

Cashier

Piggly Wiggly Supermarket
08.2023 - 10.2023

Cashier

Yarborough's Restaurant
02.2023 - 08.2023

Food Service Cashier

Arbys Resturant
03.2022 - 06.2022

High School Diploma -

Lee County High School

Some College (No Degree) - Nursing

Lee County Community College

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Kathryn Moore