Sebastian Delarosa
Bridgeport,CT
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Server
Anchor Social
08.2025 - 04.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, optimizing workflow to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new team members on service protocols and menu knowledge to improve overall performance.
Server/Waiter
Little Barn Westport
05.2021 - 08.2025
- Managed multiple tables efficiently, maximizing turnover and maintaining high service standards ensuring customer retention.
- Collaborated with kitchen staff to ensure timely food delivery, perfect order accuracy, and restaurant quality food and presentation.
- Trained and mentored new servers and support staff, enhancing team performance and a consistent customer experience.
- Implemented process improvements that increased efficiency during peak service hours. Fixed up expo line set up as efficiently as possible and added in a cooler at the expo line to save time in opening prep.
- Developed in-depth menu knowledge to assist guests with informed dining choices. With my time spent as expo, I learned the process of how everything was made, allowing me to share the process with my customers and give them confidence in my recommendations and expertise.
- Handled guest inquiries and complaints professionally, resolving issues promptly to maintain goodwill without the need to get the manager.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Along with delegating necessary tasks when needed.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels. Cheering them on, helping with tables, and boosting overall morale.
- Assisted with scheduling, making a schedule or finding a replacement. Along with deliberating whether or not to cut or add staff to certain shifts and slower days.
- Inventory logging, liquor storage, dry goods, bar inventory.
Busser/Food Runner
Little Barn
07.2019 - 08.2025
- Expediting for the last 2 years. Bussing and food running for the first year I worked at Little Barn. Im usually used for the weekends on the busier nights. I understand the pressure and I work through it and personally think I do well under pressure.
Expo/Food Runner
Prime 111
10.2020 - 05.2021
- Set up expo station in the kitchen and assuring everything has been prepped for the dinner service.
- Quality checking every dish that comes through the window, assuring everything is prepared as requested and up to the restaurant's standards.
- Prep work in the kitchen from fruit and vegetable cutting to sauce making based off of restaurant recipes.
Babysitter
Babysitting
05.2018 - 05.2019
- I babysat on the weekends and days off of school. I looked after and took care of two kids. 3 and 9 at the time. I made sure they didn’t get hurt, they were fed, cleaned up any messes, and put a stop to any argument.
Education
Masonry - None
Bullard-Havens Technical High School
06.2020
Bachelor of Science - Sport Management
Southern Connecticut State University
New Haven, CT05.2029
Skills
- Restaurant experience
- POS
- Kitchen Experience
- Guest relations
- Bilingual
- Customer service
- Food handling
- Food hygiene
- In-person customer service
- Food safety
- Mathematics
- Wine knowledge
- Serving
- Time management
- Busser
- Fine dining experience
- Cocktail experience
- Photography
- Organizational Skills
- Expo
- Bartending
- Food Preparation
Certification
- OSHA 10
- September 2017 to September 2027
- As a requirement for my masonry shop I had to learn everything about safety in order to be able to work on the shop floor as safely as possible.
Additional Information
Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Elementary
Timeline
Server
Anchor Social
08.2025 - 04.2026
Server/Waiter
Little Barn Westport
05.2021 - 08.2025
Expo/Food Runner
Prime 111
10.2020 - 05.2021
Busser/Food Runner
Little Barn
07.2019 - 08.2025
Babysitter
Babysitting
05.2018 - 05.2019
Masonry - None
Bullard-Havens Technical High School
Bachelor of Science - Sport Management
Southern Connecticut State University