Kathryn Mount
Metairie,LA
Summary
Dynamic project manager with extensive experience in leading teams, managing operations, and delivering successful projects. Proven track record of improving operational efficiency, enhancing client relationships, and driving project success through effective communication and problem-solving skills. Adept at overseeing complex projects from initiation to completion, ensuring timely delivery and exceeding client expectations.
Overview
9
9
years of professional experience
Work History
Operations Manager (Temporary)
Viking Mississippi River Cruises
02.2024 - 05.2024
- Led operations team, ensuring compliance with company policies and procedures.
- Empowered staff through effective leadership, enhancing accountability and performance.
- Implemented systems to improve operational quality and team efficiency.
- Strengthened client relationships through dynamic communication and issue resolution.
Event Producer (Contract)
Overlook Film Festival
01.2024 - 04.2024
- Coordinated event logistics, ensuring seamless execution with vendors and staff.
- Created detailed event reports to document and analyze all event aspects.
- Negotiated contracts with suppliers, optimizing budget efficiency.
- Managed multiple projects concurrently, demonstrating exceptional time management.
Sales & Operations Coordinator
New Orleans Steamboat Company
08.2022 - 02.2024
- Maintained detailed records of all client interactions, ensuring consistent service delivery across the organization.
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
In-House Sales Representative
Wyndham Destinations
01.2022 - 08.2022
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Account Development Manager
Crescent Crown Distributing
10.2018 - 06.2020
- Established strong partnerships with external vendors to optimize product offerings for clients.
- Enhanced revenue generation by identifying upsell opportunities within existing accounts.
- Coordinated with design and media teams to develop promotional materials.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Brand Ambassador
Mockler Beverage
08.2015 - 10.2018
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Developed creative displays and signage to draw customers to products.
Education
Bachelor's Degree - Interdisciplinary Studies
LSU
Baton Rouge, LA05.2018
Skills
- Project Planning and Scheduling
- Budget Management
- Team Coordination
- Risk Management
- Documentation
- Client Relationship Management
- Problem-Solving
- Leadership and Team Building
Websites
Timeline
Operations Manager (Temporary)
Viking Mississippi River Cruises
02.2024 - 05.2024
Event Producer (Contract)
Overlook Film Festival
01.2024 - 04.2024
Sales & Operations Coordinator
New Orleans Steamboat Company
08.2022 - 02.2024
In-House Sales Representative
Wyndham Destinations
01.2022 - 08.2022
Account Development Manager
Crescent Crown Distributing
10.2018 - 06.2020
Brand Ambassador
Mockler Beverage
08.2015 - 10.2018
Bachelor's Degree - Interdisciplinary Studies
LSU
Etsy Shop Novice
Launched an online shop specializing in handmade jewelry.
Etsy Shop Novice
Launched an online shop specializing in handmade jewelry.
Etsy Shop (novice)
Launched and managing an online shop specializing in handmade jewelry.
• Developed and implemented business strategies.
• Coordinated product creation, marketing, and sales.
• Manage customer interactions.
• Analyzed market trends to adapt product offerings and promotional strategies.
Relevant Skills: Business Development, Product Creation, Marketing, Sales, Customer Relationship Management, Strategic Planning
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