KATHRYN NEWKIRK
La Marque,Texas
Summary
Experienced Telecommunications Deputy with 10 years of public safety communications experience. Master TCOLE Licensed professional with advanced certifications, instructional expertise, and state-level recognition. Proven ability to remain calm under pressure, manage multiple systems simultaneously, and communicate clearly during critical incidents. Strong team player with a passion for training, accuracy, and responder support.
Professional with strong background in emergency response and communication, adept at managing high-stress situations effectively. Skilled in operating dispatch systems, handling multiple tasks with precision, and maintaining clear, calm communication. Dependable team player focused on collaboration and adaptability, ensuring seamless operations and optimal outcomes in rapidly changing environments. Valued for problem-solving abilities, quick decision-making, and unwavering commitment to public safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Telecommunication's Deputy IV
Galveston County Sheriff's Office
Galveston, TX
05.2016 - Current
- Received and processed emergency and non-emergency calls, promptly dispatching police, fire, and medical personnel as appropriate.
- Evaluated, prioritized, and coordinated responses to requests for assistance and information.
- Accessed, retrieved, and protected confidential law enforcement data from local, state, and federal databases.
- Entered and maintained accurate and timely records in TCIC and NCIC databases.
- Ensured confidentiality and compliance with all policies and legal requirements regarding sensitive information.
- Assisted in maintaining communication center operations and demonstrated reliability by consistently reporting for duty on time.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Social Media Manager
Dream Teams
Hitchcock, TX
10.2025 - Current
- Developed engaging content strategies to enhance brand awareness across multiple social media platforms.
- Created high-quality visual and written content tailored to specific platform requirements and audience preferences.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Lead Teacher
Primrose Schools
League City, TX
01.2015 - 05.2016
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Mentored and trained junior teachers to foster professional growth and teaching effectiveness.
- Collaborated with families to address student needs and promote school community engagement.
- Utilized assessment tools to monitor student progress and adapt instructional strategies accordingly.
- Enhanced classroom environments through organization, resource management, and innovative instructional methods.
- Evaluated educational materials for relevance and effectiveness in supporting diverse learning styles.
Wait Staff Member
Landrys Kemah Boardwalk
Kemah, TX
04.2012 - 04.2015
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new wait staff on menu offerings and service protocols, enhancing team performance.
- Managed multiple tables efficiently while maintaining attentive guest interactions.
- Developed and maintained strong relationships with regular customers, enhancing loyalty and satisfaction.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Education
High School Diploma -
Clear Creek High School
League City, TX01-2009
Skills
- Multi-Tasking
- Problem Solving
- Analytical Thinking
- Conflict Management
- Accountability
- Verbal and written communication
- Positive attitude
- Networking and relationship building
- Typing speed
- Information gathering
- Critical thinking
- Works Well Under Pressure
- Active listening
- Stress tolerance
- Computer skills
Accomplishments
Galveston County Telecommunications Deputy of the Year – 2018 & 2019
Texas NENA Silent Hero Award – 2019 & 2025
Certification
- Master TCOLE License
- APCO Certified Trainer
- Emergency Medical Dispatch (EMD) Certified
- TLETS Instructor
- TAC (Terminal Agency Coordinator) Course
- Member, Galveston County Critical Incident Stress Management (CISM) Team
Timeline
Social Media Manager
Dream Teams
10.2025 - Current
Telecommunication's Deputy IV
Galveston County Sheriff's Office
05.2016 - Current
Lead Teacher
Primrose Schools
01.2015 - 05.2016
Wait Staff Member
Landrys Kemah Boardwalk
04.2012 - 04.2015
High School Diploma -
Clear Creek High School
Awards & Recognition
Galveston County Telecommunications Deputy of the Year – 2018 & 2019, Texas NENA Silent Hero Award – 2019
Key Skills
- Crisis & emergency communications
- Multitasking in high-pressure environments
- Clear, concise verbal communication
- Team collaboration and peer support
- Critical thinking and decision-making