Kathryn Noller

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
• Greeted new customers, discussed specials, and took drink orders.

Filed paperwork, handled clients, bid on new jobs.

• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.