Hi, I’m
Kathryn O’Keefe
Milwaukee,WI
Summary
Over 37 years of successful leadership in the Wisconsin title insurance industry, specializing in sales, service, organizational development, growth facilitation, and operational excellence. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships.
Overview
37
years of professional experience
Work History
Stewart Title Guaranty CompanyBrookfield, WI
Wisconsin State Agency Sales Manager
04.2016 - 11.2023
Job overview
- Generated millions in new revenue by signing 13 new agencies
- Rebuilt Stewart's reputation in Wisconsin as a respected industry leader by leveraging my platform as 2019 President of the Wisconsin Land Title Association to promote Stewart’s brand
- Identified and facilitated inter-agency acquisitions to increase revenue and market share
- Analyzed Wisconsin insurance rates and submitted new Rate Manuals to the WI Office of the Commissioner of Insurance to meet the demands of market conditions
- Monitored agents' performance, profitability, and adherence to industry best practice
- Recipient of the 2023 President’s Club Award for year-over-year revenue
Old Republic National Title Insurance CompanyBrookfield, WI
Wisconsin Agency Account Executive
03.2009 - 04.2016
Job overview
- Signed 69 new agents, increasing revenue by 349.1% over seven years
- Elevated market share from 2.9% to 9.6% through strategic negotiations and relationships
- Conducted agent training on business practices and regulatory changes
- Planned, coordinated, and presented annual agent seminars
- Designed material for events and functions, as well as marketing sheets and brochures for agents
LandAmerica Financial GroupBrookfield, WI
Senior Agency Representative/Assistant VP
01.1999 - 03.2009
Job overview
- Drove revenue growth by over $1.3 million through strategic agency relationships
- Appointed 25+ new agents and negotiated profitable contracts
- Assisted in recruiting and training agency staff to build corporate citizenship and customer service
- Received certification as a Sales Trainer to coach agents in sales and service skills
- Operated as a conduit with Midwest agency representatives to inspire creativity, innovation, and resourcefulness resulting in regional solidarity and a higher level of sales success
- Developed, designed, wrote, and edited newsletters, and marketing brochures
- Recipient of Achievers Circle Award for sales excellence in 2004 and 2006
LandAmerica Financial Group
Agency Coordinator
09.1986 - 01.1999
Job overview
- Assistant to the State Manager and State Underwriting Counsel
- Performed a full range of office duties, including typing, transcription, accounts payable, escrow reconciliation, agency recertification, and risk evaluation approval
- Developed and strengthened customer relationships through superior service
- Evaluated and recommended purchases for technical acquisitions
- Organized all facets of seminars, conferences, and public relations activities
Education
Mount Mary CollegeMilwaukee
Bachelor of Arts from Communication
05-2003
Mount Mary College
Bachelor of Arts from English
05-2003
Skills
- Excellent written, verbal, communication, and customer service skills
- Sound judgment in customer and intra-company relations
- Strong leadership, negotiation, analysis, and decision-making abilities
- Highly proficient with Microsoft Word, Publisher, and Outlook; proficient with Excel and PowerPoint
Volunteer Experience
Wisconsin Land Title Association
2018-2019 - President of the Board of Directors
2012-2013 - Director at Large
2003-2012 - Member of the Convention, Public Relations and Membership Committees
Timeline
Wisconsin State Agency Sales Manager
Stewart Title Guaranty Company
04.2016 - 11.2023
Wisconsin Agency Account Executive
Old Republic National Title Insurance Company
03.2009 - 04.2016
Senior Agency Representative/Assistant VP
LandAmerica Financial Group
01.1999 - 03.2009
Agency Coordinator
LandAmerica Financial Group
09.1986 - 01.1999
Mount Mary College
Bachelor of Arts from Communication
Mount Mary College
Bachelor of Arts from English