Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathryn Richter

Portland,OR

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Family Nanny

So Bell & Co
11.2022 - 06.2023
  • Built positive and nurturing environment to support children's educational and emotional growth.
  • Planned activities, Played games, and read books to children.
  • Bathed, dressed, and helped with teeth brushing as part of daytime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.

Cocktail Server

Woody's Tavern
06.2022 - 02.2023
  • Anticipated guest needs and provided proactive service.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Checked guests' identification before serving alcoholic beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Merchandise Associate

Lowes Home Improvment
02.2021 - 05.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Hostess

Old Thousand
09.2018 - 06.2020
  • Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Hostess

Sway Thai
06.2018 - 10.2018
  • Greeted guests warmly upon arrival and provided friendly and attentive presence throughout dining experience.
  • Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Hostess

Kerbey Lane Cafe
01.2018 - 07.2018
  • Answered phone calls to take orders, give information and document reservations.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Hostess

Johnny Carino's
03.2017 - 01.2018
  • Greeted guests upon arrival and provided welcoming presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

No Degree -

Legacy High School, Midland Tx
Midland, TX
06.2019

Skills

  • To-Go Order Preparation
  • Conflict and Complaint Resolution
  • Beverage Expertise
  • Efficient Service
  • Dining Reservations
  • Organization and Time Management

References

Brandy Bell, Former employer So Bell & co.

(432)634-2373


Kelly Catalano, Former employer Keeping Good Company

(432)352-6848

Timeline

Family Nanny

So Bell & Co
11.2022 - 06.2023

Cocktail Server

Woody's Tavern
06.2022 - 02.2023

Merchandise Associate

Lowes Home Improvment
02.2021 - 05.2022

Hostess

Old Thousand
09.2018 - 06.2020

Hostess

Sway Thai
06.2018 - 10.2018

Hostess

Kerbey Lane Cafe
01.2018 - 07.2018

Hostess

Johnny Carino's
03.2017 - 01.2018

No Degree -

Legacy High School, Midland Tx

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Kathryn Richter