Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Kathryn Roeck

Troy,IL

Summary

Dedicated and compassionate senior undergraduate pursuing a Bachelor of Arts in History with minors in Psychology and Pre-Law at Southern Illinois University of Edwardsville. Experienced Case Aide for a DCFS nonprofit, ensuring the safety and well-being of children and families. Skilled in coordinating schedules, managing documentation, and supervising visitations. Aspiring child advocacy attorney with a strong foundation in child welfare, conflict resolution, and legal studies. Known for patience, empathy, and a proactive approach to problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Aide

BrightPoint
Belleville, IL
11.2023 - Current
  • Facilitated supervised visitations between parents and children, ensuring a safe and supportive environment while fostering meaningful interactions.
  • Coordinated schedules, managed transportation, and delivered critical documents, maintaining compliance with DCFS policies and procedures.
  • Documented visitations and communications accurately, providing detailed reports to inform case assessments and improve family outcomes.

Desk Manager

Southern Illinois University Edwardsville
Edwardsville, IL
11.2023 - 08.2024
  • Corrected guest issues promptly with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Ensured safety of guests by enforcing all safety policies and practices.

Housekeeper/Laundry Attendant

Aperion Care
Peoria Heights, IL
06.2023 - 08.2023
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Maintained high levels of cleanliness is dining room and common areas to ensure safety and happiness of residents.

Automotive Sales Associate

Walmart
Collinsville, IL
11.2021 - 05.2023
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Shift Lead

Kentucky Fried Chicken
Collinsville, IL
01.2021 - 06.2021
  • Coached and trained employees and managed daily work assignments to enhance operations
  • Resolved customer complaints and reported issues to senior management
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

Education

Bachelor of Arts - History

Southern Illinois University Edwardsville
Edwardsville
12-2025

High School Diploma -

Collinsville High School
05.2022

Skills

  • Conflict Resolution
  • Risk Management
  • Emergency Response
  • Effective Communication
  • Time Management and Prioritization
  • Team Leadership

Certification

  • First Aid and AED Trained (Infant, Child, and Adult), American Red Cross - 2023
  • Food Handler's License, ServSafe - 2023

Volunteer

Student Volunteer - Sleep in Heavenly Peace (08/2024 to Current)

  • Contributed to all aspects of bed production, including sanding, cutting, and hauling wood during volunteer build days.
  • Assembled and installed beds in homes, ensuring children had complete setups with bedding and pillows.
  • Committed to ongoing support of this mission to help eliminate child bedlessness in the community.

Fundraising Co-Chair - American Heart Association (04/2022)

  • Collaborated with classmates to organize and execute the event, ensuring seamless operations through effective coordination.
  • Managed event finances to minimize costs and maximize profits, raising $10,600—the highest amount in school history.
  • Developed leadership, strategic planning, and financial management skills while contributing to a meaningful cause.

Timeline

Case Aide

BrightPoint
11.2023 - Current

Desk Manager

Southern Illinois University Edwardsville
11.2023 - 08.2024

Housekeeper/Laundry Attendant

Aperion Care
06.2023 - 08.2023

Automotive Sales Associate

Walmart
11.2021 - 05.2023

Shift Lead

Kentucky Fried Chicken
01.2021 - 06.2021

Bachelor of Arts - History

Southern Illinois University Edwardsville

High School Diploma -

Collinsville High School
Kathryn Roeck