Kathryn Rogers

Work History

The Club At Ruby Hill

03.2015 - 03.2020

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Supervised and mentored kitchen and serving staff.
Oversaw timeliness and quality of food delivery at high-volume events.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Limited portion sizes and used garnishes to control food costs.
Delegated tasks to staff members to maximize production under tight deadlines.
Organized banquet storage and surrounding areas to facilitate access to products and materials.
Provided exceptional service to guests by immediately addressing needs and requests.
Interpreted instructions to schedule and set up events to client specifications.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Liaised with catering department about event changes and implemented requested adjustments.
Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
Followed safety procedures and incorporated safety equipment to reduce injury and loss.
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.

Similar Profiles