Kathryn Root
Punta Gorda,FL
Summary
Customer-focused professional with a background in sales, behavioral support, and residential care. Brings hands-on experience assisting customers, implementing behavior plans, tracking session data, and supporting daily routines in safe, organized environments. Known for communication, teamwork, and steady task management.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Certified Registered Behavioral Technician (RBT)
VIRTUS HEALTH/ KIDS WITH AUTISM
09.2022 - Current
- Implemented behavior plans during home, clinic, and community sessions to reinforce skills and support development.
- Coordinated with therapists on behavior plans during home, clinic, and community sessions for children.
- Supported positive behavior through structured skill-building and daily therapy routines.
- Documented session data and behavior notes in client tracking systems to monitor progress for children with autism.
SALES ASSOCIATE
ALDI
05.2007 - 01.2018
- Assisted customers in finding products by directing them to appropriate merchandise areas.
- Built positive customer relationships through friendly greetings and attentive service, enhancing repeat business.
- Assisted customers with questions and complaints in person and via telephone, ensuring satisfaction and issue resolution.
- Processed returns, stocked shelves, and organized displays to maintain store presentation and support customer needs.
- Demonstrated use and care of merchandise.
- Collaborated with team members on projects to achieve common goals.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Prioritized and accomplished wide range of tasks each shift.
RESIDENTAIL SERVICES/GROUP HOME
CLADDAGH COMMISSION INC
09.2005 - 05.2007
- Supported residents with bathing, dressing, feeding, lifting, and transferring to promote dignity and comfort.
- Ensured safety and well-being of patients.
- Experienced with various medical conditions including Parkinson's, Dementia, Cancer, Diabetes, Down syndrome, Prader-Willi syndrome.
- Facilitated engagement of patients through games, crafts, cooking, music, and reading to enhance social interaction and mental stimulation.
- Maintained cleanliness and organization in group homes to promote a healthy living environment for residents.
- Examined patients and dispensed medications.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Education
Bachelor of Science - Exercise Science
Keiser University
North Fort Myers, FL09-2022
High school diploma -
South park
Buffalo, NY01-2005
Skills
- Behavioral assessment
- Therapeutic techniques
- Data documentation
- Problem-solving skills
- Time management
- Multitasking ability
- Organizational skills
- Customer service excellence
- Product knowledge
- Conflict resolution
- Communication skills
- Self-confidence
Certification
- Register Behavioral technician
- ISSA Certificate
- CPR AND AED Certified
Timeline
Certified Registered Behavioral Technician (RBT)
VIRTUS HEALTH/ KIDS WITH AUTISM
09.2022 - Current
SALES ASSOCIATE
ALDI
05.2007 - 01.2018
RESIDENTAIL SERVICES/GROUP HOME
CLADDAGH COMMISSION INC
09.2005 - 05.2007
Bachelor of Science - Exercise Science
Keiser University
High school diploma -
South park