KATHRYN SALAZAR

• Conducts newborn hearing screenings in accordance with hospital protocols and manufacturer guidelines, preparing the testing environments to ensure optimal screening conditions. Soothed and positioned the infant to ensure that they were in the proper condition to be tested.
• Operates hearing screening equipment, including placement of probes, electrodes, and ear couplers, in order to obtain screening results.
• Demonstrates knowledge of equipment with the ability to explain procedures and reassure family members.
• Demonstrates effective verbal and non-verbal forms of communication in the hospital setting, communicating results with nursing staff as well as doctors, and accurately documenting patient results to help ensure proficiency of other staff in the fast-paced setting.
• Demonstrates a clear understanding and proficiency in infection control by sterilizing equipment, following clean technique, as well as appropriately disposing of waste.

• Supervises shift operations of 5+ staff overseeing efficiency and quality of service of staff members.
• Promptly addresses customer questions, resolving conflicts with patience and urgency fostering positive relationships and community loyalty.
• Communicates with management to ensure customer satisfaction, and cafe success.

• Facilitates facility opening and closing ensuring readiness, and program coordination
• Implements staff schedules and rotation to optimize surveillance of facility during peak hours/seasons.
• Supervises training of staff conducting testing drills to ensure skill readiness and proficiency in rescue protocol.
• Provides customer service, expertly answering patron questions
• Directs emergency response operations, coordinating staff, to ensure wellbeing of victim

• Greets guests promptly and sincerely, creating an atmosphere for guest arrivals
• Manages guest reservations and walk-ins communicating with servers and management to ensure guest satisfaction
• Handles guest inquiries and complaints with urgency and proficiency

• AP Scholar
• Water Polo MVP 2022,2023
• Swim MVP 2022,2023
• Summa Cum Laude
• Renaissance 2019-2023
• Scholar Athlete 2020
• Ranked in Top 5% of class

GPA: 4.0

• Dean's List [2025-2026]

Course work completed 2023-2025

• Program not completed