Veronica Samweli
Manor,TX
Summary
Compassionate and detailed oriented nursing student who will be graduating in May 2026 with hands-on clinical experience in acute care, trauma, mental health, adult health, and maternal-newborn, pediatrics, NICU and Labor and delivery settings. Hospital working experience in postpartum and NICU with Pediatrix Medical Group for newborn hearing screening. Seeking an RN residency to strengthen clinical judgement, provide safe patient care and advocate for patient-centered outcomes.
Healthcare professional skilled in newborn auditory assessments and early detection protocols. Known for reliability, attention to detail, and ability to collaborate effectively with healthcare teams. Proven ability to adapt to changing needs and contribute to positive patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screener Technician
St David’s South Austin Medical Center
901 W Ben White Blvd Austin, TX 78704
06.2024 - Current
- Performed newborn hearing screenings using automated auditory brainstem response (AABR) and otoacoustic emissions (OAE) equipment in hospital mother–baby and NICU units
- Educated parents and caregivers on screening procedures, results, and follow-up recommendations
- Maintained accurate electronic documentation in compliance with hospital policy and state reporting requirements
- Collaborated with nursing staff, providers, and interdisciplinary teams to ensure timely screening prior to discharge
- Demonstrated adherence to infection control, patient safety, and HIPAA standards
- Provided compassionate, family-centered care in fast-paced clinical environments
Call Center Representative
TTEC
2433 Ridgepoint Dr Austin, TX 78754
06.2022 - 08.2023
- Provided high-volume customer support while maintaining professionalism and confidentiality
- Documented interactions accurately using electronic systems
- Utilized strong communication, problem-solving, and de-escalation skills
Curbside
HEB Grocery Store
201 FM-685 N Plugerville, TX 78660
05.2020 - 06.2022
- Managed multiple customer orders simultaneously in a fast-paced environment
- Ensured accuracy, organization, and timely service while meeting performance metrics
- Collaborated with team members to maintain efficient workflow and customer satisfaction
Education
Associate of Applied Science Degree - Nursing (ADN)
Austin Community College
Austin, TX05-2026
Associate of Science Degree - General Studies in Pre-Health Sciences
Austin Community College
Austin, TX08-2023
Skills
- Patient Advocate
- Physical examination
- Monitoring patient care plan
- Infection control standards
- Computerized and paper charting proficiency
- Medication administration
- Patient Education
- Newborn care
- Data recording accuracy
- Pediatric audiology
- Infection control adherence
- Hearing assessment expertise
Affiliations
Capital IDEA Student
Certification
- American Heart Association Basic Life Support for healthcare Providers CPR
- Texas Board of Nursing Jurisprudence Certification
- Stop The Bleed Certification
Timeline
Newborn Hearing Screener Technician
St David’s South Austin Medical Center
06.2024 - Current
Call Center Representative
TTEC
06.2022 - 08.2023
Curbside
HEB Grocery Store
05.2020 - 06.2022
Associate of Applied Science Degree - Nursing (ADN)
Austin Community College
Associate of Science Degree - General Studies in Pre-Health Sciences
Austin Community College