Kathryn Shrove
Laramie,WY
Summary
Quality Manager with 4 years of documented quality control success. Develops specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence. Builds and maintains effective working relationships with internal and external customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Manager
Metrohm Raman
03.2020 - Current
- Managed and archived quality documentation and participated in internal and external quality audits.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Developed and deployed production control plans with engineering team and created work instructions and procedures.
Engineering Coordinator
Metrohm Raman
11.2017 - 03.2020
- Monitored project activities and verified team adherence to business standards and regulations.
- Supported project planning and execution efforts relating to technical documentation and process development.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
Systems Testing & Application Writing
Metrohm Raman
11.2015 - 11.2017
- Provided client support on system operation and troubleshooting.
- Resolved malfunctions with systems and programs through troubleshooting.
- Investigated system issues and implemented resolutions to reduce downtime.
- Organized material to research and complete writing tasks.
- Repurposed and optimized existing content for use in different mediums.
Education
Bachelor of Science - Chemistry
Black Hills State Uiversity
Spearfish, SD12.2013
Bachelor of Science - Chemistry Education
Black Hills State University
Spearfish, SD05.2014
Skills
- Documentation Management & Document Control
- Familiarity With Quality Standards
- Quality Processes
- Continuous Improvement
- Service Documentation
- Multitasking and Organization
- SOP Development
- Quality Assurance
- KPI Monitoring
- QMS
- Attention to Detail
- Work Planning and Prioritization
Certification
CQI and IRCA ISO 9001:2015 Lead Auditor
Timeline
Quality Manager
Metrohm Raman
03.2020 - Current
Engineering Coordinator
Metrohm Raman
11.2017 - 03.2020
Systems Testing & Application Writing
Metrohm Raman
11.2015 - 11.2017
Bachelor of Science - Chemistry
Black Hills State Uiversity
Bachelor of Science - Chemistry Education
Black Hills State University
CQI and IRCA ISO 9001:2015 Lead Auditor
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