Kathryn Smith

Dynamic veterinary professional with extensive experience in clinical and corporate environments. Expertise in optimizing operations and recruiting top-tier veterinary doctors dedicated to delivering exceptional medical care. Proven ability to lead projects from inception to completion, driving organizational growth and fostering a culture of excellence. Committed to advancing the veterinary field through innovative solutions and strategic initiatives.

• Employee Management:
• Plans for optimal staffing to assure maximum productivity and service including Veterinarians and support staff.
• Directly recruits, interviews, and hires professional and C-Suite personnel.
• Supervises personnel and acts as the direct authority regarding disciplinary procedures, discharging, and all legal responsibilities of employment.
• Scheduling personnel and responsible for personnel employment benefits.
• Assures that personnel are properly trained for their position.
• Maintains a thorough set of employment policies and employee manual.
• Mediates all personnel problems, maintains employee motivation and structures continuing education for support staff personnel.
• Processes all employee payroll and benefits.
• Accounting:
• Acknowledging the need for a healthy EBITA and P&L for all practices.
• Directly prepare preparation of all business accounting reports and transactions in the practice management software and Quickbooks and Workday.
• Creates weekly, monthly, and yearly P&L reports.
• Prepares all accounts payable and receivable to confirm that each is handled correctly and timely.
• Reviews fee schedules for services, products and increases or changes, as necessary.
• Establishes hospital budgets and projections for growth.
• Reviews and/or purchases supplies and capital expense equipment assuring that a periodic review is made to assure that optimal prices are obtained.
• Community Relations:
• Responsible for seeing that success is achieved with each interaction with the veterinary hospital staff.
• Establishes relationships with clients and candidates to ensure a lifelong health plan for their pets.
• Developing and accomplishing a hospital marketing program including social media and community outreach.
• Discussing financial estimates and options for inpatient and outpatient procedures.
• Presenting client fees as necessary requirements for quality care.
• Works directly with animal welfare and enforcement agencies to ensure proper care and regulations are followed.
• Technical Duties:
• Directly responsible for all employee training including veterinary, receptionist, technicians, and kennel staff.
• Assisting the Doctor with examinations & surgeries.
• Ensuring DEA Inventory is correct.
• Responsible for all ordering and receiving all inventory
• Oversees the building and equipment maintenance and housekeeping standards.
• Phlebotomy, IV catheter placement, Intubations and Extubation, Administering IV medications including anesthetics
• Calculating CRI medications, Patient Intake and discharge.
• Monthly maintenance of anesthetic machines and in-house lab equipment.

• Pfennig Lane Animal Hospital – Practice Manager

         Pflugerville, Tx 

         October 2017 – March 2018

• Allandale Veterinary Clinic – Hospital Administrator

         Austin, Tx

         February 2014 – August 2017

• Bluebonnet Animal Hospital – Formally South Lamar Animal Hospital– Hospital Administrator

          Austin, Tx 

          March 2011 – September 2013

• North Austin Animal Hospital– Practice Manager

          Austin, Tx 

          November 2008 – March 2011

• Abraham Veterinary Clinic – Practice Manager

          Austin, TX

          June 2002 - November 2008

• Lake Travis Animal Hospital - Lead Veterinary Technician

           Austin, Tx

           March 2000 – June 2002

• Austin SPCA - Director of Operations

          January 1995 – January 2000

• Houston SPCA - Clinic Technician

          January 1994 – January 1995