Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Van Hook

Franklin,TN

Summary

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.

Overview

14
14
years of professional experience

Work History

Corporate Senior Director of Project Management & Nursing Operations

Community Health Systems
Franklin, TN
07.2023 - 12.2025
  • Lead enterprise-wide nursing operations strategies across a multi-hospital health system with over 17,000 licensed beds and over 3,600 nursing FTEs.
  • Provide clinical direction for large-scale clinical and operational projects focused on materials management, supply chain optimization, and standardization of clinical equipment and supplies.
  • Partner with supply chain and procurement teams to improve contract compliance and reduce waste, with annual savings over 1.3 million in 2025.
  • Facilitate interdisciplinary collaboration with IT, finance, facilities, and clinical departments to align nursing workflows with enterprise objectives.
  • Support strategic initiatives including staffing model redesign, capacity management, patient sitter utilization and patient throughput optimization across the continuum of care.
  • Lead nursing engagement and change management programs supporting culture transformation and Magnet readiness.
  • Direct oversight and business partner for service lines such as wound care and dialysis. Clinical decision making, EHR optimization, projects achieving measurable improvements in nurse documentation time and patient outcomes.
  • Developed organizational patient care programs, policies, and procedures that describe how nursing care is assessed, delivered, and evaluated.
  • 70 acute-care facilities | Level II Trauma Centers | Pediatric, Adult & Behavioral Health Emergency Services | www.chs.net
  • Directed strategic initiatives to enhance operational efficiency across multiple healthcare facilities.
  • Led cross-functional teams in implementing quality improvement projects, fostering a culture of patient safety.
  • Spearheaded data-driven decision-making processes to improve patient outcomes and satisfaction metrics.
  • Collaborated with executive leadership on strategic planning initiatives aligned with organizational goals.

ACNO- Nursing Operations (Bed Control)/Med/Surg/IMC/Behavioral Health/Dialysis

HCA- Memorial Health University Medical Center
Savannah, GA
10.2021 - 06.2023
  • Oversee nursing operations in a high-acuity environment that includes a certified Level I Trauma Center and designated Behavioral Health Emergency Receiving Facility.
  • Play a key leadership role in improving patient throughput, reducing ED holds, and optimizing resource utilization across clinical departments.
  • Providing leadership to nurse employees that will engage their support, create ownership of goals, and have them actively participate in decisions that impact the hospital.
  • Assist the CNO in maintaining necessary regulatory and compliance approvals and quality accreditation.
  • Creating an environment that will encourage recruiting and retention of clinical employees.
  • Assisting the CNO in establishing standards for nursing practices and maintain authority, accountability and responsibility for nursing services.
  • Assisting the CNO in developing and managing the nursing services budget and ensuring a sufficient number of qualified staff to assess patient needs.
  • Partnering with physicians to drive positive outcomes for our patients.
  • Analyzing areas in planning, promoting and conducting organization-wide performance improvement activities.
  • 720-bed tertiary care center | Level I Trauma Center | Pediatric, Adult and Behavioral Health Emergency Services | www.hcahealthcare.com

Clinical Nursing Director, Medical, Oncology & Dialysis

HCA- Memorial Health University Medical Center
Savannah, GA
04.2021 - 10.2021
  • Responsible for the direct leadership of two inpatient units (73 beds) & Dialysis Services.
  • Manage over 100 FTEs.
  • Participates in the development, interpretation, training and staff compliance of policies, protocols, and procedures.
  • Directed all initiatives regarding quality metrics to decrease hospital acquired infections.
  • Guidance and development provided to unit leaders with initiatives and unit directives.
  • 720-bed tertiary care center | Level I Trauma Center | Pediatric, Adult and Behavioral Health Emergency Services | www.hcahealthcare.com
  • Led strategic initiatives to enhance patient care delivery and operational efficiency.
  • Developed and implemented policies improving compliance with healthcare regulations and standards.
  • Collaborated with interdisciplinary teams to optimize resource allocation and service offerings.

Clinical Nursing Director, IMC & Medical Services

HCA/HealthONE- Sky Ridge Medical Center
Lone Tree, CO
08.2020 - 04.2021
  • Responsible for the direct leadership of the PCU (47 beds) & Medical Services (45 Beds).
  • Management of over 100 FTEs.
  • Participates in the development, interpretation, training and staff compliance of policies, protocols, and procedures.
  • Directed all initiatives regarding quality metrics to decrease hospital acquired infections.
  • Guidance and development provided to Unit Managers with initiatives and unit directives.
  • Lead the transition of the Medical Telemetry unit to a Progressive Care unit by collaborating with the education department, physicians, bed assess and finance.
  • 284-bed tertiary care center | Level II Trauma Center | Pediatric & Adult Emergency Services | www.healthonecares.com

Clinical Nurse Manager, Medical Surgical Oncology

HCA/HealthONE- Sky Ridge Medical Center
Lone Tree, CO
05.2018 - 08.2020
  • Responsible for the direct supervision of a 47 bed unit, and over 80 employees.
  • Participates in the onboarding, development, interpretation, training and staff compliance of policies, protocols, and procedures.
  • Responsible for all daily operations including the staffing of the unit, coordination with interdisciplinary teams, maintenance of adequate supplies, biweekly payroll processing, and regulatory readiness.
  • Presents and organizes monthly staff meetings.
  • Continuously monitors performance and provides feedback to employees. Creates desk plans or institutes corrective action process as needed.
  • Prepares and presents annual evaluations to staff.
  • Creates unit action plans based upon employee engagement surveys.
  • 284-bed tertiary care center | Level II Trauma Center | Pediatric & Adult Emergency Services | www.healthonecares.com

Clinical Nurse Manager- IMC/Medical/Oncology/Telemetry

Banner Health- North Colorado Medical Center
Greeley, CO
08.2016 - 03.2018
  • Responsible for direct supervision of a 44 intermediate care unit.
  • Facilitated and recorded the education and professional development of 14 direct reports.
  • Assisted with schedule changes as necessary to balance staffing, client, and hospital needs.
  • Managed and updated staff portfolios in compliance with regulatory standards.
  • Built and maintained trusting relationships with employees and colleagues, receiving 100% manager satisfaction ratings from employee engagement survey.
  • Identified and resolved issues encountered by employees, patients, or providers during the course of assigned shift.
  • Assisted in maintaining an overall employee average of less than 2% of missed lunches and 15% incremental overtime.
  • Developed competencies and educated unit on bedside shift report and MAIDET.
  • Successfully organized, presented, and facilitated monthly staff meetings.
  • Monitored and recorded employee performance, and as needed, developed and enforced disciplinary action plans.
  • 223-bed tertiary care center | Level II Trauma Center | Pediatric, Adult and Behavioral Health Emergency Services | www.bannerhealth.com

Clinical Nursing Coordinator- Medical Surgical Oncology

HCA/HealthONE- Sky Ridge Medical Center
Lone Tree, CO
10.2014 - 07.2016
  • Assist in the administration of chemotherapy and biotherapy to all appropriate patients.
  • Act as resource for the nursing staff to help facilitate patient care, patient satisfaction, and discharge planning.
  • Prepare and formally deliver annual nursing staff evaluations as well as provide ongoing performance feedback.
  • Interview potential hires for various roles and assist in orienting new hires for patient care & facility procedures.
  • Manage and balance the facility schedule for 35 employees.
  • Assist in managing the daily timekeeping log, completing it in a timely manner and checking accuracy of time cards.
  • 284-bed tertiary care center | Level II Trauma Center | Pediatric & Adult Emergency Services | www.healthonecares.com

Registered Nurse

HCA/Health One- Sky Ridge Medical Center
Lone Tree, CO
12.2012 - 10.2014
  • Delivered direct patient care on a medical/oncology unit. Thorough Assessments, planning, implementation, and evaluations.
  • Recorded past medical history, current medication regiment on all new admissions.
  • Participated in bedside rounding with the providers and interdisciplinary rounds.
  • Administered medications, provided treatments and educated patients and families as ordered by a physician or per standard protocol.

Registered Nurse

Bear Creek Nursing and Rehabilitation Center
Morrison, CO
11.2011 - 12.2012
  • Admitted patients with a wide variety of diagnoses, ranging from Multiple Sclerosis to post surgery hip fractures.
  • Provided education to patients and families regarding nutrition, treatments, care plans, and pain management.
  • Documented all elements of assessment, treatments, medications, behaviors, discharge instructions & follow-up care.
  • Implemented appropriate care plans and interventions during admissions and in the event of a change of condition.
  • Precepted new hires in medication administration, Patient care, and new admissions.

Education

Master of Science - MSN-FNP

Chamberlain University
Addison, IL
08.2028

Bachelor of Science - Nursing

Denver College of Nursing
Denver
06.2011

Skills

  • Direct patient care
  • Strong clinical judgment
  • Patient education and counseling
  • Patient and family advocacy
  • Infection control measures
  • Compassion and empathy

Timeline

Corporate Senior Director of Project Management & Nursing Operations

Community Health Systems
07.2023 - 12.2025

ACNO- Nursing Operations (Bed Control)/Med/Surg/IMC/Behavioral Health/Dialysis

HCA- Memorial Health University Medical Center
10.2021 - 06.2023

Clinical Nursing Director, Medical, Oncology & Dialysis

HCA- Memorial Health University Medical Center
04.2021 - 10.2021

Clinical Nursing Director, IMC & Medical Services

HCA/HealthONE- Sky Ridge Medical Center
08.2020 - 04.2021

Clinical Nurse Manager, Medical Surgical Oncology

HCA/HealthONE- Sky Ridge Medical Center
05.2018 - 08.2020

Clinical Nurse Manager- IMC/Medical/Oncology/Telemetry

Banner Health- North Colorado Medical Center
08.2016 - 03.2018

Clinical Nursing Coordinator- Medical Surgical Oncology

HCA/HealthONE- Sky Ridge Medical Center
10.2014 - 07.2016

Registered Nurse

HCA/Health One- Sky Ridge Medical Center
12.2012 - 10.2014

Registered Nurse

Bear Creek Nursing and Rehabilitation Center
11.2011 - 12.2012

Master of Science - MSN-FNP

Chamberlain University

Bachelor of Science - Nursing

Denver College of Nursing
Kathryn Van Hook