Nathanael R. Chaney

Responsibilities:

• Responsible for all daily operations for clinical services, ensuring delivery of quality, safety, and exceptional patient care.
• Conducted recruitment and retention activities to develop highly skilled nursing team.
• Coordinated medical and health services in compliance with government regulations and policies set by board of directors.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Maintained awareness of government regulations, health insurance changes and financing options.
• Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
• Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
• Oversight of non-clinical operations departments via Matrix reporting relationships
• Job Titles:
• VP Chief Patient Services Officer/ Interim Director of Nursing: July 2021- August 2022
• Director Nursing: September 2022- November 2024
• Senior Director: December 2024- present

Selected Accomplishments:

• 2024 CMS Hospital Compare 5 Star Patient Experience
• 2023-24 US News & World Reports Best Maternity Hospital
• Beckers Review: McCullough-Hyde recognized for patient experience for nursing communication, responsiveness, and cleanliness.
• Heathgrades: Top Hospital for Patient Experience
• 2022 Achieved Leapfrog A rating, Spring and Fall
• 2022 ANCC Nursing Magnet Accreditation
• 2022 CMS Hospital Compare Increase from 3 to 4 Stars. 5 Star Nursing Communication Domain
• 2022 Achieved TJC Acute Stroke Ready Hospital Accreditation
• 2021 Miami University Presidential Award- “Prodesse Quam Conspici"
• 2021 Oxford Chamber of Commerce Business of the Year
• 2021-2022 Top Quartile Patient Experience and Team Member Engagement Scores
• 2021-2022 Successful COVID-19 Pandemic surge management of patient flow, labor, and supply opportunities

• Responsible for quality and safety data collection, analysis, reporting and performance improvement
• Oversight of the Care Management Department responsibilities of care coordination, discharge planning, and collaboration with Utilization Management and Managed Care
• Responsible for Hospital Accreditation (ACHC/HFAP; ANCC Magnet, Joint Commission)
• Led and participated in multiple hospital and medical staff committees including Falls Reduction Task Force, Healthcare Acquired Infection Task Force, TriHealth Quality and Safety Committee, Environment of Care Committee

Selected Accomplishments:

• Successful HFAP Accreditation Surveys 2017 and 2021
• Improvement of Leapfrog Scores to Grade A
• 2020 Achieved Ohio First Steps Health Babies 3-Stars Award
• 2020 Anthem Blue Distinction Award- Maternity, Hip & Knee Replacement
• 2019 Premier Safety Across the Board Award

• Assessed competency of clinical staff to promote quality, continuity and safety.
• Implemented and directed clinical services and operations to deliver competent, quality care.
• Evaluated staff performance and prepared accurate reports detailing findings.
• Recruited, hired and trained new nursing staff through implementation of a nurse residency program
• Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care through network transformation and system standardization and alignment

Selected Accomplishments:

• Growth of the nurse residency program to over 300 new graduate nurses
• System alignment with nursing policies and procedures
• Successful implementation of the Epic Electronic Medical Record through support as a superuser

• Implemented and directed clinical services and operations to deliver competent, quality care of a 32 bed medical-surgical unit specializing in orthopedics, neurosurgery, general surgery, and medical patients

Selected Accomplishments:

• Exceptional patient experience scores and fiscal budget management
• Press Ganey Gold Report: Top Decile Patient Experience Scores
• Mercy Health System Falls Task Force Chair

• Delivered industry-leading educational experiences by integrating theoretical knowledge, evidence-based principles and expertise in clinical nursing.
• Conducted needs assessments to identify and fill staff knowledge gaps.
• Helped staff achieve patient care goals and outcome standards by implementing regular training courses.
• Maintained detailed records of training activities and staff progress against targets.
• Assessed new nursing staff with fair and consistent evaluation tools to determine knowledge and quality of care delivery.
• Guided and supervised new nurses in classroom, lab and clinical learning activities

Selected Accomplishments:

• Implementation of Total Joint and Bariatric Surgery Pre-Operative Education Programs
• Led Education Initiative for Safe Patient Handling (LIFT) Program with ARJO-Huntleigh

• Responsible for safety surveillance and adverse event management of pharmaceutical products, to report required product safety information to FDA and other global regulatory authorities
• Global literature surveillance and drug safety reporting for post-marketed products and
  Phase III and IV clinical trials

• Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
• Provided direct care in surgical, cardiac and medical-surgical critical care units.
• Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
• Alerted physician of diagnostic study results and changes in patient condition.
• Implemented treatment plans, monitored vitals and administered medications for patients in ICU.
• Communicated and collaborated with healthcare team and patient to identify and meet physical, emotional and spiritual needs.
• Advocated for patients by supporting and respecting basic rights, values and beliefs.

Critical Care and Trauma Nurse Internship

• Provided direct care in medical, surgical-trauma, cardiac, burns, and neurological critical care units.
• Administered care to patients suffering from catastrophic traumatic injuries.
• Treated patients with broad range of acute, life-threatening diagnoses.
• Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
• Training and experience in the following units:
• Emergency Department
• Surgical-Trauma ICU (Trauma, General Surgery, Neurosurgery, Cardiovascular)
• Medical-Respiratory ICU
• Cardiac Care Unit
• Burns ICU