Kathryn Ventura-White
Duke University
Cary,NC
16
years of professional experience
Dedicated healthcare professional with extensive experience in financial counseling and patient advocacy. Proven ability to drive process improvement and collaborate effectively with multidisciplinary teams. Prepared to leverage healthcare operations experience into a Patient Revenue Manager role focused on revenue optimization, compliance and continuous improvement
Work History
Financial Care Counselor
3 Years 9 Months- Manage patient financial and insurance-related matters, including eligibility, benefits, authorization requirements, payer requirements
- Apply knowledge of medical terminology, procedures, diagnoses and healthcare services
- Navigate Epic to review patient information, insurance coverage, clinical documentation, financial information and account activity.
- Supported and engaged in process-improvement initiatives aimed at optimizing accuracy and efficiency within revenue-cycle operations.
POPULATION HEALTH CARE COORDINATOR
5 Years- Coordinated patient care plans to enhance treatment outcomes and streamline communication between healthcare providers.
- Collaborated with multidisciplinary teams to assess patient needs and tailor individualized care strategies.
- Implemented efficient scheduling processes for patient appointments, reducing wait times and improving access to services.
- Developed educational resources for patients, promoting understanding of health conditions and treatment options.
- Conducted social determinants of health (SDOH) screening
Patient Advocate
3 Years 5 Months- Coordinated care plans with multidisciplinary teams, improving patient outcomes and satisfaction levels.
- Facilitated communication between patients and healthcare providers, enhancing understanding of treatment options.
- Educated patients on their rights and responsibilities within the healthcare system, fostering informed decision-making.
Education
Master of Science - Health Services Administration
Skills
Process Improvement
Workflow Analysis
Cross-Functional Collaboration
Medical Terminology
Timeline
Financial Care Counselor
Duke University
11.2022 - CurrentRead More
POPULATION HEALTH CARE COORDINATOR
HENRY FOR HEALTH SYSTEM
11.2017 - 11.2022Read More
Patient Advocate
Detroit Medical Center
12.2010 - 05.2014Read More
Madonna University
Master of Science from Health Services Administration
Read More