Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kathryn W. Johnson

Kathryn W. Johnson

Winston-Salem,NC

Summary

Highly motivated leader with experience in the management of daily operations, staffing, conflict resolution, and the creation of exceptional guest experiences. Seeking to leverage leadership expertise and interpersonal skills into a career in Human Resources.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Human Resources Intern

Reynolds American Inc
Winston-Salem, NC
05.2025 - 08.2025
  • Conducted research and data analysis to enhance the employee referral program, identifying key insights to improve engagement and participation.
  • Collaborated with HR teams to embed the Employer Value Proposition (EVP) into internal and external communications, including automated emails and talent acquisition materials.
  • Delivered a creative, solution-oriented project focused on optimizing referral processes and strengthening employer branding.
  • Contributed to the development of innovative communication templates that enhanced the candidate and employee experience.

Vice President of Programming

Zeta Tau Alpha Sorority
Boone, NC
12.2024 - Current
  • Oversee and mentor 23 chair positions, coordinating all chapter events and initiatives.
  • Serve as a liaison between the chapter, the national organization, and the university.

Hostess Shift Lead

Roosters a Noble Grille
Winston-Salem, NC
11.2021 - Current
  • Provide exceptional guest experiences through strong interpersonal skills and customer service excellence.
  • Train new hires in the Roosters Way of providing the desired atmosphere for an exceptional fine dining experience.
  • Effectively manage conflict resolution contributing to the highest level of customer retention rates.
  • Proficient in Toast Point of Sale System managing reservations, cancellations, payments, and carry out orders.

Restaurant Management Intern

Roosters a Noble Grille
Winston-Salem, NC
06.2024 - 08.2025
  • Assisted restaurant management team with daily operations.
  • Assigned server locations and opening / closing duties.
  • Performed inventory management ensuring precise stock levels for efficient restaurant operations.

Education

Bachelor of Science - Business Management Concentrating in HR

Appalachian State University
Boone, NC

Skills

  • Customer Service
  • Conflict Resolution
  • Adaptability
  • Effective Communication
  • Leadership & Mentorship
  • Microsoft Office Suite

Certification

  • Microsoft Office Specialist: Excel Associate
  • Fundamentals of Digital Marketing

Timeline

Human Resources Intern

Reynolds American Inc
05.2025 - 08.2025

Vice President of Programming

Zeta Tau Alpha Sorority
12.2024 - Current

Restaurant Management Intern

Roosters a Noble Grille
06.2024 - 08.2025

Hostess Shift Lead

Roosters a Noble Grille
11.2021 - Current

Bachelor of Science - Business Management Concentrating in HR

Appalachian State University

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