Kathryn Woollens

● Greet the guests as they arrive and guide them.
● Ensure proper service .
● Complete all transactions with cash or credit cards.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Answered customers' questions, recommended items, and recorded order information.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Checked guests' identification before serving alcoholic beverages.
• Inspected dishes and utensils for cleanliness.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.

I love to read and write. I write poems and short stories. I am working on a book that will be published.

• Organized material to research and complete writing tasks
• Creating stories to engage consumers and heighten interest and engagement.
• Produced original, creative content

● Greet guests as they arrive
● Check all I'D's
● Multitask to ensure proper service to each guest.
● Complete all transactions with cash or credit cards.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
• Prepared garnishes by evenly slicing and pitting fruits
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards

● Greet guests
● Stock items
● Clean guest areas/ bathrooms/ breakrooms
● Complete all transitions with cash, credit cards or checks.

• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.

• Take orders through headset
• Make food items
• Handle cash and credit card transactions
• Ensure prompt service
• Take orders and make them in a time crunch
• Maintained positive work environment
• Helped drive positive customer experience by building relationships, exhibiting empathy

Provided childcare for multiple children, 3 years old through 11 years old. One child has a speech impediment, and another has mental health issues. She was bipolar. I have a reference letter from Tamra Migonis.

• Taught children to organize toys, wash hands, and share by leading by example.
• Played games, worked on puzzles, and read books to young children.
• Prepared healthy, age-appropriate snacks and meals.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
• Organized and cleaned the home after activities by picking up toys and straightening the room.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Communicated positively with children and guardians.
• Reassured children when upset, providing emotional support and stability.
• Monitored children's play activities to verify safety.
• Encouraged children to be understanding and patient with others.
• Taught children basic life skills, manners, and personal hygiene Cared for up to 4 children between ages o 3 and 11

• Skilled at working independently and collaboratively with team environment.
• Strong work ethic.
• Provided professional services and support in a work environment.
• Managed time efficiently to complete all tasks.
• Ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Demonstrated creativity and resourcefulness to find solutions.
• Cultivated interpersonal skills by building positive relationships with others.
• Fostered student curiosity and interest through creative hands-on activities.
• Helped students explore engaging, learning-focused activities.