Kaestner Mcfarlane
Hope Bay Portland,Jamaica
Summary
Friendly service professional with experience in fast-paced bakery counter service, cash handling, and POS transactions. Known for order accuracy, calm service, and strong multitasking skills.
Overview
3
3
years of professional experience
Work History
Server
Mothers Patty Compay
Ocho Rios , Jmamica
07.2018 - 10.2018
- Provided friendly, prompt service to customers at Mother's Patty Company bakery counter, enhancing customer satisfaction.
- Served patties, pastries, and beverages to tables efficiently, contributing to a positive dining experience.
- Took food orders and relayed requests to kitchen staff accurately.
- Coordinated with hosts, busser, and kitchen staff to ensure efficient preparation and service for customers.
- Handled cash, card, and POS transactions during busy service periods.
IT Specialist
Agustus Pilgrim IT Shop
Hope Bay Portland, Jamaica
04.2016 - 01.2017
- Supported hardware and software troubleshooting for walk-in IT shop customers.
- Installed operating systems, drivers, and basic applications on desktop devices.
- Explained simple technical fixes to customers in clear language.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
Education
High School Diploma -
Buff Bay High School
Buff Bay Portland Jamaica 07-2017
Skills
- Customer service
- Order accuracy
- Transaction processing
- Food safety
- Time management
- Multitasking and organization
- Calm demeanor
- Computer Skills
- Footballer
- Reading
Timeline
Server
Mothers Patty Compay
07.2018 - 10.2018
IT Specialist
Agustus Pilgrim IT Shop
04.2016 - 01.2017
High School Diploma -
Buff Bay High School