Kathryn A. Furnald
Burlington,Iowa
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using NextGen appointment scheduling system to manage numerous of patients weekly. Organized and accurate in managing patient flow.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Eagle View School-Based Health Center
Burlington, Iowa
12.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
Clinic Clerk
Burlington Community School District
Burlington, Iowa
12.2019 - 12.2021
- Assist in maintaining students health records and health information.
- Dispensed daily prescribed medications to students that needed them and administered first aid when necessary.
- Charted on students who visited the clinic.
- Entered immunizations, hearing, dental and vision screenings in each of the students charts.
- Kept the clinic neat, organized, OTC medications and supplies fully stocked.
- Contacted parents when necessary.
- Completed the Medication Administration, child abuse mandatory reporter, suicide prevention/postvention, bloodborne pathogens and CPR trainings.
Teacher's Associate
Burlington Community School District
Burlington, Iowa
08.2015 - 12.2019
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Promoted physical, mental and social development using classroom games and activities.
- Kept students on task and organized and assisted with any personal hygiene needs.
Inventory Coordinator
U.S. Cellular
West Burlington, Iowa
05.2007 - 08.2015
- Handled daily store operations such as opening/closing, inventory counts, and cash management.
- Troubleshoot and resolved issues/problems with cellular devices, customer's billing questions,and customer complaints while demonstrating outstanding customer service.
- Responsible for maintaining accurate, monthly inventory counts for two locations.
- Checked in inventory and maintained a clean and organized workstation.
- Performed various office duties such as data entry, and ordered office supplies and the necessary brochures.
Skills
- Teamwork and Collaboration
- HIPAA Guidelines
- Organization and Time Management
- Front Desk Operations
- Outstanding Customer Service
- Medical Terminology
- Insurance Verification
- Dependable and Trustworthy
Certification
- CMA - Certified Medical Assistant
Education
Certificate - Medical Assistant
Southeaster Community College
West Burlington, IATimeline
Medical Receptionist
Eagle View School-Based Health Center
12.2021 - Current
Clinic Clerk
Burlington Community School District
12.2019 - 12.2021
Teacher's Associate
Burlington Community School District
08.2015 - 12.2019
Inventory Coordinator
U.S. Cellular
05.2007 - 08.2015
- CMA - Certified Medical Assistant
Certificate - Medical Assistant
Southeaster Community College
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