Kathryn 'Katie' POPE
Sioux City,IA
Summary
Service-oriented professional bringing valuable experience in customer service and team collaboration. Known for reliability and flexibility to adapt to changing needs, ensuring smooth operations. Competent in conflict resolution and delivering exceptional service with focus on team success and achieving results.
Motivated individual committed to maximizing learning opportunities in diverse academic settings. Energetic and ambitious professional with several years of hands-on experience educating students regarding their educational and life endeavors. Recognized for providing necessary student resources to aid in success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Youth Development Professional
Boys & Girls Clubs of Siouxland
06.2025 - Current
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Effectively chaperoned and facilitated off-site field trips.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Supervised youth and maintained security for each child under care.
- Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
- Helped set appropriate goals and plans to achieve targets.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Helped youth develop and achieve personal goals with close support.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Provided crisis intervention and emotional support to youth.
Shift Section Lead
Wayne State College Dining Hall
10.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Effectively trained 6 newly-hired employees.
- Worked strategically in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained cleanliness and hygienic practices to ensure safety of employees and customers.
Service Team Member
Jimmy John's
08.2024 - 10.2024
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
- Adapted quickly to changing priorities and demands throughout shifts, maintaining productivity even under pressure.
Teen Development Professional
Boys & Girls Clubs Of Siouxland
08.2023 - 08.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Preschool Teacher
Norm Waitt Sr. YMCA
03.2024 - 05.2024
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Enrichment Specialist, Site Lead Specialist
Beyond the Bell
08.2020 - 05.2023
- Promoted to Site Lead Specialist November 2022.
- Developed and conducted instruction to promote opportunities for students.
- Made copies and prepared materials for lessons and special activities.
- Taught students by selecting, developing, adapting and implementing appropriate instructional methods and techniques.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Developed and maintained courteous and effective working relationships.
Academic Interventionist
Bryant Elementary School
01.2022 - 05.2022
- Provided one-on-one help for students struggling with learning concepts.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Developed individualized lesson plans and modified existing academic curricula to meet special learning needs.
- Established clear benchmarks for performance and monitored individual and whole-group progress.
Assistant Youth Coach
Just For Kix Dance Studio
10.2018 - 05.2021
- Guided students in proper dance technique and choreography.
- Educated performers on nutrition and positive life choices for better health and performance.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers and families, handled concerns efficiently, and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Arts - Secondary English Education
Wayne State College
Wayne, NE05-2027
Associate of Arts - Secondary Education
Western Iowa Tech Community College
Sioux City, IA05-2024
High School Diploma -
East High School
05.2021
East High School
05.2021
East High School
05.2021
East High School
05.2021
Skills
- Individualized Support
- Social and Academic Development
- Enrichment Programs
- Behavior Redirection
- Skill-Building Instruction
- Program Coordination
- Team Collaboration
- Diverse Programming
- Youth mentoring
- Program planning
- Valid Driver's license
- Group supervision
- Security awareness
Accomplishments
- Achieved promotion of Enrichment Specialist to Site Lead Specialist by use of consistent, dedicated reliability and completion of training procedures with accuracy and efficiency.
Additional Information
- AWARDS, Distinguished Honors student05/2021Awarded for upholding membership in Distinguished Honors GPA sector for all four consecutive years of high school(2017-2021)
Certification
- HEADS UP Concussion Certification
- First Aid Response Certification
- Heimlich Maneuver Certification
- CPR & Mouth-to-Mouth Resuscitation Certification
- Mandatory Reporter Certification
- Universal Precautions & Procedures Certification
- Mental Health First Aid Certification
Timeline
Youth Development Professional
Boys & Girls Clubs of Siouxland
06.2025 - Current
Shift Section Lead
Wayne State College Dining Hall
10.2024 - 05.2025
Service Team Member
Jimmy John's
08.2024 - 10.2024
Preschool Teacher
Norm Waitt Sr. YMCA
03.2024 - 05.2024
Teen Development Professional
Boys & Girls Clubs Of Siouxland
08.2023 - 08.2024
Academic Interventionist
Bryant Elementary School
01.2022 - 05.2022
Enrichment Specialist, Site Lead Specialist
Beyond the Bell
08.2020 - 05.2023
Assistant Youth Coach
Just For Kix Dance Studio
10.2018 - 05.2021
High School Diploma -
East High School
East High School
East High School
East High School
Bachelor of Arts - Secondary English Education
Wayne State College
Associate of Arts - Secondary Education
Western Iowa Tech Community College
Hobbies
Including but not limited to: Reading, journaling, painting, listening to music, sharing stories, and traveling.